Warehouse and Distribution Manager
About The Position
Spicers, a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment, is seeking a full-time Warehouse and Distribution Manager for its Richmond location. This role reports to the Vice President, National Operations and is responsible for leading all warehouse and distribution centre operations, managing staff, ensuring safety and compliance, optimizing productivity, and implementing process improvements. The company is a fifth-generation family-owned business with a strong presence across Canada.
Requirements
- Post-secondary diploma or degree in Supply Chain, Operations, Business, or a related field.
- A minimum of 5-8 years of warehouse and distribution experience, including leadership of large operational teams.
- Proven experience managing receiving, inventory, shipping, and transportation functions.
- Strong knowledge of warehouse operations, logistics, inventory control, and customer service practices.
- Demonstrated ability to lead, coach, and develop employees.
- Experience with performance management, employee relations, and workforce planning.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and interpersonal skills.
- Strong proficiency in Microsoft Office, particularly Excel.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Experience in paper, packaging, industrial, or distribution-related industries.
- Forklift and reach truck certification.
- WHMIS certification.
- Transportation of Dangerous Goods (TDG) certification.
- Experience working with warehouse management systems (WMS) and operational reporting tools
Responsibilities
- Lead all warehouse and distribution centre operations, including receiving, inventory control, order fulfillment, shipping, and delivery.
- Manage and develop supervisors, warehouse associates, drivers, and support staff.
- Ensure the highest standards of safety, compliance, housekeeping, and operational excellence.
- Coordinate workflow and resources to optimize productivity, service levels, and operational efficiency.
- Establish and maintain effective warehouse layouts, storage systems, and inventory management practices.
- Monitor productivity, accuracy, and delivery performance through operational KPIs.
- Partner with Sales, Customer Service, and Supply Chain teams to meet customer expectations and business objectives.
- Manage staffing requirements, scheduling, recruitment, onboarding, training, and performance management.
- Oversee facility maintenance, building security, and contractor relationships.
- Lead workplace health and safety initiatives and promote a culture of accountability and continuous improvement.
- Identify and implement process improvements that enhance efficiency, quality, and cost control.
- Champion Spicers' Core Values and Leadership Principles.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
