Warehouse Administrative Assistant
About The Position
At Scan Design, we don’t just sell furniture; we curate sanctuaries. For over 50 years, we have built a reputation across Florida as the premier destination for high-end home furnishings. We search the world to bring our clients the very best selection of quality home furnishings, backed by unmatched customer service from the showroom through delivery and beyond. Adhering to our core values of commitment, pride, and passion empowers our team to be true brand ambassadors while delivering dreams through timeless design. If you thrive in a collaborative environment committed to excellence, we invite you to join our warehouse team as an Administrative Assistant. In this role, you will support daily warehouse operations, maintain precise records, coordinate documentation for inventory and deliveries, and serve as a vital point of contact between our stores, warehouse, and home office.
Requirements
- 2+ years of customer service or relevant experience
- Must be organized, flexible, and detail oriented.
- Knowledge of geographic area required for routing if applicable.
Nice To Haves
- 2+ years with routing and/or retail warehouse environments preferred.
Responsibilities
- Manage customer communications, including appointment scheduling, confirmation calls, delivery rescheduling, and pick-up facilitation.
- Coordinate with Store Managers by sharing pre- and post-delivery manifests and notes.
- Reconcile delivery paperwork, perform audits, close out tickets, and update invoicing systems.
- Provide dispatch and routing support for delivery teams, assisting with real-time issue resolution on delivery days.
- Generate and analyze reports covering orders, transfers, inventory coding, and invoicing.
- Process exchange and parts orders, print pick lists, and manage store transfer paperwork.
- Handle vendor-related logistics including scheduling third-party technicians, submitting chargebacks, and requesting COIs or damaged item credits.
- Perform general administrative duties such as phone support, data scanning, physical inventory counts, and workspace organization.
Benefits
- Comprehensive Health, Dental, and Vision insurance
- Life Insurance and Disability coverage options
- 401(k) retirement plan with company match
- Paid Time Off (PTO) and employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
