Ward Clerk
About The Position
A ward clerk is an administrative assistant who works on a hospital ward. They will be responsible for creating and updating patient files when they receive care. Ensure concise, clear and accurate documentation is maintained at all times including updating NHS systems. They will also be the first point of call for patients entering the ward and ensure a friendly working environment is maintained. You will also be responsible for answering the telephone to relatives and other departments in the trust. Must be flexible, working long days, weekends and nights. A fantastic opportunity is available for the right person to join our friendly team as a full time or part time Ward Clerk working within the Emergency Surgical unit. The successful candidate will become part of the team delivering the day to day service needs of the busy unit. You will be required to support the team by providing a high standard of patient service and record keeping. We are looking for someone to work with the team who is pro-active, competent, caring and compassionate, with excellent communication skills. Candidates must be able to work in a pressured environment, thrive on challenges and exceed expectation on a daily basis. This post requires flexibility working across 7 days per week including weekends and nights.
Requirements
- Excellent communication skills
- Good documentation skills.
- Good computer skills and use of computer programs.
- Excellent telephone manor.
- Flexibility and adaptability.
- Work within a MDT environment.
Nice To Haves
- Pro-active, competent, caring and compassionate demeanor.
- Ability to work in a pressured environment.
- Ability to thrive on challenges and exceed expectations.
Responsibilities
- Creating and updating patient files.
- Ensuring concise, clear and accurate documentation is maintained at all times, including updating NHS systems.
- Being the first point of call for patients entering the ward.
- Answering the telephone to relatives and other departments in the trust.
- Supporting the team by providing a high standard of patient service and record keeping.
- Supporting line managers by identifying any concerns raised by relatives or health professionals.
Benefits
- Supportive working environment
- Commitment to creating flexible working arrangements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
