Ward Clerk

Stillwater Health Care•Bangor, ME

2d•Onsite

About The Position

Stillwater Health Care is seeking a full-time Ward Clerk to work Monday through Friday, from 7:30a-4pm. The ward clerk will be working directly with the public as they will oversee the daily operations of the front desk. The ward clerk will also have a hand in scheduling appointments for our residents, making referrals, overseeing the van schedule, answer the phones, work with the provider and nursing staff, as well as be a welcoming presence for our visitors, families and guest that come through the building. The primary purpose of this position is to assist the Nursing Department in the day to day administrative functions in accordance with current, federal, state, and local standards, guidelines, and regulation that govern medical records, as well as ensure the medical records are maintained in an informative/complete manner.

Requirements

High school diploma required.

Nice To Haves

Medical terminology course preferred.

Responsibilities

Promotes and maintains positive relationships with peers and Residents and works collaboratively with all departments
Maintains a current listing of physician/emergency/business phone numbers
Answer telephone, page calls, deliver messages
Upon resident discharge, disassemble chart and prepare to close records
Complete medical records requests according to policy
Enter resident demographics in ECS and utilize health info net as needed to obtain resident medical information
Ensure all orders are signed/dates and filed into the residents chart within 5 days of the written order.
Assist with admission/discharge of residents as necessary
Provide transportation for residents to scheduled appointments as appropriate
Assist with placing supply orders as assigned