Ward Clerk, Clinical Programs

Bruyère Health•Ottawa, ON

About The Position

Reporting to the Clinical Manager, your role will be to provide administrative and clerical support to the patient care unit. You will ensure the unit runs smoothly and efficiently by acting as a resource person and thereby facilitating and promoting an environment of continuous quality, patient-centered care.

Requirements

Completion of High School Diploma
Medical terminology or ward clerk course or equivalent (e.g. Ward Clerk Certificate, Medical Office Administrator Certificate, Hospital Patient Registration Specialist Certificate)
Demonstrated ability to process and transcribe physician’s orders and understand medical terminology (You must successfully pass written test as part of the interview and selection process)

Nice To Haves

Fluent in French and English
Clerical/secretarial skills
Excellent interpersonal and communication skills (face to face and telephone)
Demonstrated organizational and time management skills
Demonstrated ability to deal effectively with the public.
Able to work autonomously
Able to actively and effectively collaborate with the members of the interprofessional team, unregulated and support staff.
Flexibility, aptitude, ability and innovation in practice to work within a continuously changing environment.
Sensitivity to the needs and capabilities of the Bruyère Health patient population.
Intermediate computer skills (Microsoft Office Suite)
Advanced knowledge of medical terminology

Responsibilities

Provide administrative and clerical support to the patient care unit.
Ensure the unit runs smoothly and efficiently by acting as a resource person.
Facilitate and promote an environment of continuous quality, patient-centered care.