WalkMe Product Manager II (Contract Talent)

Robert Half•San Ramon, CA

About The Position

Robert Half, one of FORTUNE’s World’s Most Admired Companies and a Fortune 100 Best Companies to Work For is hiring for a Walk Me Product Manager II (Contract Talent) to join the HR Product Management and Digital Experience department. This role involves leading discovery to define business problems, user needs, and success criteria, partnering with stakeholders to shape user-centered solutions, and translating insights into actionable product solutions aligned with product strategy. The position also focuses on change readiness, deployment activities, release planning, communication, training, and post-launch stabilization. Additionally, it includes executing the product roadmap, defining product success measures, evaluating the vendor and technology landscape, and managing product planning, release activities, and post-launch improvements.

Requirements

Bachelor’s degree or equivalent practical experience in business, HR, information systems, or related field.
3–5 years in product management, SaaS/platform management experience, digital experience, or related technology delivery roles.
Agile/Scrum methodology is required.
Product analytics.
Backlog management tools.
Requirements/user story writing.
Familiarity with platforms and integrations.

Nice To Haves

HR certifications or ITIL fundamentals are a plus.
Influence without authority.
Stakeholder management.
Prioritization and trade-off management.
Structured communication.

Responsibilities

Leads discovery to define business problems, user needs, constraints and success criteria.
Partners with business stakeholders, Business Systems Analysts platform owners, IT, vendors and functional partners to shape user-centered solutions; ensures alignment to experience standards and accessibility.
Translates insights into actionable product solutions aligned to product strategy.
Communicates recommendations, rationale and expected outcomes; drives stakeholder alignment on priorities and scope.
Identifies usability gaps, friction points, and employee feedback trends within assigned products or workflows and recommend enhancements that improve the digital experience.
Accountable for change readiness and deployment activities for assigned products, release planning support, communication, training and post-launch stabilization.
Partners with cross functional teams to create enablement content (release notes, job aids, in-app guidance) to improve adoption.
Defines and tracks adoption and value realization metrics; facilitates feedback loops to drive continuous improvement.
Manages stakeholders’ expectations and ensures product changes meet business expectations and deliver value.
Supports digital adoption efforts through in-app guidance, enablement resources, user feedback collection, and post-launch experience improvements.
Drives regional requirements, localization, translation, testing, UAT, and release readiness for assigned products.
Facilitate product planning, release activities, and post-launch improvements for assigned products.
Executes the product roadmap and prioritization for assigned product or module, ensuring alignment with digital experience strategy and business objectives.
Defines and maintains product success measures for assigned scope; monitors adoption, performance, and user outcomes to inform decisions.
Evaluates vendor and technology landscape and recommends enhancements that improve usability, compliance, and operational efficiency.
Makes day-to-day trade-off decisions within scope; escalates portfolio/enterprise impacts and risk as needed.
Uses product metrics, usage data, and feedback to evaluate outcomes, identify improvement opportunities, and adjust roadmap priorities within assigned scope.
Executes intake management, demand prioritization, capacity planning, and roadmap governance for assigned products, balancing business value, technical feasibility, and available team capacity.
Leads definition of product intent, user stories, and acceptance criteria; partners with Business Systems Analysts to produce detailed requirements and delivery artifacts.
Coordinates cross-functional delivery within product scope, managing dependencies, risks, and release sequencing.
Partners with vendor and technical teams to ensure scalable, supportable solutions; resolves issues and escalates within assigned scope.
Adheres to governance standards (data, security, compliance) and documents decisions and impacts.
Maintains SOPs, product standards, implementation guidelines, and governance documentation for assigned products, ensuring accuracy, consistency, and compliance.