Walk-in Casework Intern (Summer 2026)

International Rescue Committee•Silver Spring, MD

12d•Onsite

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Scope of Work: The Walk-In Services Casework team provides case management services to over 700 new walk-in clients each year at the IRC in Silver Spring. The team works directly with humanitarian immigrants of varying statuses from different countries resettling in the DC Metro area. The team strives to provide them the necessary barrier reduction services and resources to become self-sufficient in the U.S. This position will report to a Walk-In Caseworker or the Walk-In Coordinator.

Requirements

Current undergraduate, graduate student or less than 12 months out of school.
Minimum 30 hours per week, three-month commitment and 4-5 full working days per week; full-time (37.5 hours per week) highly preferred.
Proficient digital literacy skills (e.g., MS Excel, Outlook, and Word) and the ability to learn new software and tasks.
Organized and attentive to detail.
Ability to work independently and multi-task.
Strong verbal and written communication skills.
Interest in working with global populations.
Ability to work in-person at the Silver Spring office and at a minimum of 15 hours per week is required.
Summer 2026 interns are expected to begin their internship term by attending an in-person intern orientation on June 1st, 2026 from 9:15AM-3:30PM.

Nice To Haves

Ability to build out community resources or conduct trainings is a plus.
Fluency in Haitian Creole, French, Spanish, Amharic, Tigrinya, or Ukrainian is a plus.

Responsibilities

Assist with new client orientation days by sending welcome emails, printing documentation, recording attendance, and filling out any required new client forms and paperwork.
Submit and follow up with a variety of external referrals, including for English classes and health screenings.
Conduct follow up calls with clients and provide guidance or assistance with support of supervisor.
Request and procure required documentation from clients, such as when they receive their social security card.
Research and build community resources to fill any gaps in services.
Request and distribute small on-site donations from inventory, including the activation of donated cell phones.
Coordinate and conduct in-person training events for clients, for instance on how to use the local library or public transportation.
Regularly track service provision through electronic data entry and organize required client documentation.
Other duties as assigned by the Walk-In Casework team.

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.