Waitstaff - Hamilton Convention Centre

Carmen's Group•Hamilton, ON

1d•CA$18 - CA$19•Onsite

About The Position

The Hamilton Convention Centre by Carmens is a premier full-service event space in downtown Hamilton, known for delivering exceptional, large-scale experiences. As part of Carmens Group, with over 40 years of hospitality excellence, this role offers the opportunity to contribute to unforgettable events and grow your career in a supportive environment.

Requirements

Experience in banquet, catering, restaurant, or high volume service environments
A natural ability to connect with guests and deliver outstanding hospitality
Strong communication skills and confidence interacting with both guests and team members
Proven ability to stay composed and effective in fast-paced, high-pressure situations
A guest-first mindset with a passion for creating memorable experiences
Leadership skills and the ability to support or supervise a team when needed
A polished, professional appearance and demeanor suited to upscale or formal events
Flexibility to work evenings, weekends, and event-based hours
A positive attitude, reliability, and a willingness to jump in wherever needed

Responsibilities

Greeting guests with warmth and professionalism, creating a welcoming and attentive atmosphere
Serving food and beverages with efficiency, care, and attention to presentation
Communicating clearly with kitchen staff to accommodate dietary needs and special requests
Learning and understanding the details of each event’s menu and service plan
Ensuring guest satisfaction throughout the event by being attentive, proactive, and responsive
Clearing tables, resetting as needed, and maintaining clean and organized service areas
Supporting your team with side duties, such as preparing service stations and restocking supplies
Taking direction from the Supervisor to ensure smooth and timely service
Demonstrating sound judgment, professionalism, and leadership in a fast-paced environment
Contributing to a collaborative and respectful team culture focused on excellence
Helping to create extraordinary memories for guests celebrating life’s most important moments
Performing additional duties as assigned to support banquet operations