WAITER/WAITRESS (ON CALL)
About The Position
We are hiring immediately for an on call WAITER/WAITRESS position. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The position requires greeting guests warmly, taking orders efficiently, and delivering food promptly and professionally while maintaining safe food handling and sanitation standards. The waiter/waitress will demonstrate complete understanding of menu items and ingredients, advise guests on food and drink combinations, and accommodate reasonable requests. Communication with back-of-the-house staff is essential to ensure correct order delivery and accommodation of special requests. The role also involves collecting tickets, following proper cash-handling procedures, promoting a clean and safe environment, and maintaining sensitivity and confidentiality regarding personal information. Addressing complaints and issues promptly and relaying relevant information to supervisors is also a key responsibility. The dining room must be properly set up and maintained according to sanitation standards. The position requires operating various equipment and working with staff from other departments during special events and functions.
Requirements
- Previous 3 years of serving experience required.
Responsibilities
- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
- Collects tickets and follow proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties during special events and functions.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
