WAITER/WAITRESS (FULL TIME)

Compass Group•Los Angeles, CA

6d•Onsite

About The Position

We are hiring immediately for a full time WAITER/WAITRESS position. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The position requires prompt and warm greeting of guests, efficient order taking following established steps of service, and professional delivery of food while maintaining safe food handling and sanitation standards. The ideal candidate will demonstrate a complete understanding of menu items and ingredients, advise guests on food and drink combinations, accommodate reasonable requests, and be knowledgeable about specialized diets and allergens. Communication with back-of-the-house staff is crucial for accurate order delivery and special request accommodation. The role demands exceptional communication skills, the ability to work well with others, and flexibility and patience when interacting with guests and staff. Responsibilities also include collecting tickets, following proper cash-handling procedures, promoting a clean and safe environment, and promptly addressing guest complaints or issues by relaying information to a supervisor. The dining room must be properly set up before and after service periods, and the area must be kept clean and neat, meeting established sanitation standards. Operation of various equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines, is also part of the job. Collaboration with staff from other departments for special events and functions is expected. The company considers all qualified applicants, including those with a criminal history, in accordance with applicable laws.

Requirements

Previous serving experience required.
Airline lounge experience preferred.

Nice To Haves

Airline lounge experience preferred.

Responsibilities

Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.
Performs other duties as assigned.

Benefits

Free meals
Uniforms
Laundering service available at select locations
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)