Waiter/Waitress - Ravinia Music Festival

Compass Group•Highland Park, IL

1d•$9 - $12•Onsite

About The Position

Levy is seeking a Waiter/Waitress for the Ravinia Music Festival. This role involves taking food and beverage orders, delivering items to guests, and ensuring a positive dining experience. Levy is a leading company in the Food, Beverage, and Retail industry with a focus on creating unforgettable experiences through creativity, custom strategies, and impeccable service. The company values diversity of thought and inclusion.

Requirements

Demonstrates complete understanding of menu items and ingredients.
Advises guests on appropriate combinations of food and drinks when requested.
Accommodates reasonable requests and notes preferences.
Demonstrates knowledge of specialized diets and allergens as needed.
Exhibits exceptional communications skills and demonstrates ability to get along well with others.
Remains flexible and patient when communicating with guests and staff.
Follows proper cash-handling procedures.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.

Nice To Haves

Certain positions may require Florida Level 2 background screening.

Responsibilities

Greet guests warmly and take food and beverage orders efficiently, following established service steps.
Deliver food promptly and professionally, maintaining safe food handling and sanitation standards.
Follow up periodically to assist with any additional guest needs or requests.
Demonstrate complete understanding of menu items and ingredients, advising guests on food and drink combinations and accommodating reasonable requests.
Communicate directly with back-of-the-house staff to ensure correct order delivery and accommodation of special requests.
Collect tickets and follow proper cash-handling procedures.
Promote a clean, safe, and neat environment for guests.
Address complaints or issues promptly and relay relevant information to a supervisor.
Ensure the dining room is properly set up before and after service periods, maintaining cleanliness and sanitation standards.
Operate various equipment including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
Work with staff from other departments during special events and functions.
Perform other duties as assigned.