Waiter/Waitress (Full Time And Part Time)

Unidine•Roseville, MN

33d•Onsite

About The Position

Unidine is hiring immediately for full time and part time WAITER/WAITRESS positions. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. You will greet guests warmly, take orders efficiently, deliver food promptly and professionally, and maintain safe food handling and sanitation standards. You will also follow up with guests to assist with any additional needs, demonstrate complete understanding of menu items and ingredients, advise guests on food and drink combinations, accommodate reasonable requests, and note preferences. Knowledge of specialized diets and allergens is also required. You will communicate with back-of-the-house staff to ensure correct order delivery and accommodation of special requests. The role requires exceptional communication skills, the ability to get along well with others, and flexibility and patience when communicating with guests and staff. You will also collect tickets, follow proper cash-handling procedures, and promote a clean, safe, and neat environment. Maintaining sensitivity and confidentiality regarding personal or medical information is crucial. You will promptly address complaints or issues and relay relevant information to your supervisor. Additionally, you will ensure the dining room is properly set up before and after service, keep the area clean and neat, and operate various equipment such as fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines. You will work with staff from other departments for special events and perform other duties as assigned.

Requirements

Prior food service experience preferred.

Responsibilities

Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients.
Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others.
Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.
Performs other duties as assigned.

Benefits

Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)