WAITER/WAITRESS (PART TIME)

Compass Group•Lake Mary, FL

13d•Onsite

About The Position

We have an opening for a part time WAITER/WAITRESS position. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The position requires prompt and warm greeting of guests, efficient order taking, and professional delivery of food while maintaining safe food handling and sanitation standards. The waiter/waitress will demonstrate complete understanding of menu items and ingredients, advise guests on food and drink combinations, accommodate reasonable requests, and note preferences. They will also communicate directly with back-of-the-house staff to ensure correct order delivery and accommodation of special requests. Exceptional communication skills, flexibility, and patience are essential when interacting with guests and staff. The role includes collecting tickets, following proper cash-handling procedures, and promoting a clean, safe, and neat environment. Addressing complaints promptly and relaying information to supervisors is also a key responsibility. The waiter/waitress will ensure the dining room is properly set up before and after service, maintaining cleanliness and sanitation standards. Operation of various equipment such as fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines is required. Collaboration with staff from other departments for special events and functions is also part of the role. This is a part-time position with varying days and hours, requiring night, weekend, and holiday availability.

Requirements

Previous fine dining experience is preferred.
Willing to train!

Responsibilities

Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.
Performs other duties as assigned.