WAITER/WAITRESS (ON CALL)

Compass Group•Philadelphia, PA

29d•Onsite

About The Position

We are hiring immediately for on call WAITER/WAITRESS positions. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. Success on our team starts with our culture, which values passion for the business, a flexible mindset, a concierge mentality with a bias to action, and out-of-the-box problem-solving. We aim to curate company and partner resources to bring our client's vision to life and cultivate the next generation of talent. An entrepreneurial approach is encouraged to deliver results for our clients, and collaboration and openness to innovative business tools and new ways of thinking are essential.

Requirements

A valid Responsible Alcohol Management Program (RAMP) certificate is required.
The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
The use of slip-resistant shoes and proper lifting techniques.

Nice To Haves

Flexible mindset
Concierge mentality
Out-of-the-box problem solvers
Entrepreneurial approach

Responsibilities

Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
Collects tickets and follow proper cash-handling procedures.
Promotes a clean, safe and neat environment for guests.
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
Works with staff of other departments to perform job duties during special events and functions.
Performs other duties as assigned.