WAITER/WAITRESS (ON CALL)
About The Position
We are hiring immediately for on call WAITER/WAITRESS position. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. The position requires greeting guests warmly, taking orders efficiently, and delivering food promptly and professionally while maintaining safe food handling and sanitation standards. The role also includes demonstrating complete understanding of menu items and ingredients, advising guests, communicating with back-of-the-house staff, and handling cash procedures. A clean, safe, and neat environment must be maintained, and complaints should be addressed promptly by relaying information to a supervisor. The dining room must be set up and cleaned according to sanitation standards, and various equipment must be operated. Collaboration with other departments for special events is also part of the duties.
Requirements
- Previous banquet serving experience preferred.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Nice To Haves
- Previous banquet serving experience
Responsibilities
- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
- Collects tickets and follow proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties during special events and functions.
- Performs other duties as assigned.
Benefits
- Free meals
- Uniforms
- Laundering service available at select locations
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
