Waiter/Waitress; Host/Hostess/Bartender

Sandy Lane Hotel•St. James, NC
•Onsite

About The Position

Sandy Lane, an AAA Five (5) Diamond, Forbes Five-Star exclusive resort and member of the Leading Hotels of the World, is seeking to fill the following vacancies in our Food and Beverage Department. WAITER/WAITRESS To Waiter/Waitress will report to the Assistant Restaurant Manager and is tasked with successfully managing his/her station by providing attentive and gracious food and beverage service to the Guest, thereby ensuring their satisfaction. They are responsible for serving food, wine and beverage, recording diner’s choices; suggesting courses; explaining specials; answering food preparation questions; picking up and delivering items from bar, kitchen and service areas; ensuring that there is prompt, accurate and personalized service that meet all Five Diamond, Triple AAA and Leading Hotels Standards. HOST/HOSTESS The Host/Hostess will report to the Restaurant Manager. They will be responsible for greeting the Guest, escorting them to the table and seating them cordially and courteously thereby ensuring a genuine welcome and interest in their dining experience. BARTENDER The Bartender will report to the Bars Manager and is responsible for ensuring satisfaction, by mixing and preparing cocktails and coffee/tea orders for the Guests and filling the Waiters' orders. He/she is also responsible for processing and closing Guests’ checks and ensures that the bar is well stocked. The Bartender practices good standards of hygiene at all times.

Requirements

  • Experience in the Hotel Industry is required
  • Must consistently maintain the highest standard of service and operational efficiency within all areas of responsibility
  • Must be well-groomed and enthusiastic
  • Must be in excellent physical condition to perform extensive walking, bending and stretching
  • Must be able to handle pressure calmly and professionally in a busy environment

Responsibilities

  • Serving food, wine and beverage
  • Recording diner’s choices
  • Suggesting courses
  • Explaining specials
  • Answering food preparation questions
  • Picking up and delivering items from bar, kitchen and service areas
  • Ensuring prompt, accurate and personalized service that meet all Five Diamond, Triple AAA and Leading Hotels Standards
  • Greeting the Guest, escorting them to the table and seating them cordially and courteously
  • Mixing and preparing cocktails and coffee/tea orders for the Guests
  • Filling the Waiters' orders
  • Processing and closing Guests’ checks
  • Ensuring that the bar is well stocked
  • Practicing good standards of hygiene at all times
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