Wait Staff Non-Tipped

Sodexo•Upper Saucon, PA

About The Position

As a Wait Staff Non-Tipped employee at Sodexo, you provide efficient and attentive customer service while exceeding guests’ expectations. You serve made-fresh-to-order entrées, appetizers, desserts, and beverages from the restaurant menu, maintaining a professional, friendly, and attentive approach. Responsibilities may vary by account based on business needs and client requirements. The position is on-call and part-time, with varying shifts and days/hours; open availability is preferred. More schedule details will be provided during the interview process.

Requirements

  • High school diploma, GED, or equivalent experience.
  • 0 to 1 year of related experience.
  • If applicable, meet or exceed the minimum age to serve alcohol under local city and state regulations.
  • May require valid TIPS, TEAM, or equivalent alcohol-service certification and compliance with state-specific alcohol training requirements.
  • Ability to walk or otherwise remain mobile and to stand for extended periods throughout a shift, which may exceed 8 hours.
  • Ability to reach, bend, stoop, push or pull, and frequently lift up to 35 pounds and occasionally lift or move 50 pounds.
  • Ability to use hands and arms to finger, handle, feel, or reach.
  • Ability to taste and smell.
  • Ability to perform repetitive motions.

Nice To Haves

  • Open availability is preferred.

Responsibilities

  • Greet and seat guests, present menus, and introduce specials or menu changes.
  • Recommend meals, beverages, and wine, and answer questions about menu items, allergens, and preparation.
  • Accurately take and relay orders to the kitchen, confirm orders with guests, and process orders in the correct sequence.
  • Check items for quality and completeness, ensuring presentations are attractive, appetizing, and consistent.
  • Monitor guest needs, respond to requests, and address concerns or complaints professionally.
  • Attend work and report for scheduled shifts on time with satisfactory regularity.
  • Perform other duties as assigned, which may vary according to business needs and client requirements.

Benefits

  • Paid time off
  • Holidays
  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement
  • 401(k)
  • Discount programs
  • Ongoing training and development
  • Advancement opportunities
  • Some locations may offer free shift meals or meal allowances/per diems, uniforms, safety shoes, public transportation support, and/or parking.
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