WAIT STAFF ASSOCIATE (FULL TIME AND PART TIME)

Compass Group•Charlotte, NC
•Onsite

About The Position

The Wait Staff Associate is responsible for timely, accurate delivery and retrieval of patient trays and delivery of floor stock to unit pantries. The role supports patient nutrition needs and satisfaction while following dietary orders, department policies, sanitation requirements, food safety practices, infection control procedures, confidentiality policies, and facility safety protocols. The position is available full time and part time at Atrium Health Main in Charlotte, North Carolina, with schedules of 7:00 a.m. to 3:00 p.m. or 12:00 p.m. to 8:00 p.m.; days may vary. The fixed pay rate is $18.85 per hour.

Requirements

  • Previous customer service experience is required.
  • Must have a valid Food Handler's card.
  • Must be able to occasionally lift and/or move up to 50 pounds.
  • Must be able to perform the essential functions satisfactorily, with or without reasonable accommodation.

Responsibilities

  • Deliver patient trays in a timely and accurate manner.
  • Observe dietary restrictions for special or modified diets and food allergies or sensitivities, while meeting food preferences within diet-order limits.
  • Deliver floor stock to unit pantries according to department policy.
  • Complete required logs in a timely manner.
  • Communicate and address patient food issues, concerns, and needs with Food & Nutrition Services.
  • Coordinate with Nursing regarding patient nutrition requirements and unit food service needs.
  • Contribute to patient satisfaction by providing quality service.
  • Follow facility confidentiality and patient-rights policies under HIPAA procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Maintain a clean, sanitary working environment.
  • Follow HACCP guidelines when assembling and distributing food supplies.
  • Use cleaning chemicals according to manufacturer directions and MSDS sheets.
  • Use equipment according to department safety procedures.
  • Follow facility and departmental infection-control policies and procedures.
  • Follow facility protocols for the Hazardous Materials and Waste Program.
  • Perform other assigned tasks.

Benefits

  • Growth opportunities.
  • Vacation accruals from day one.
  • Retirement Plan.
  • Associate Shopping Program.
  • Health and Wellness Programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet Insurance.
  • Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
  • Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
  • Associates may be eligible for paid and/or unpaid time off in accordance with applicable laws.
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