Wage & Hour Investigator I

State of North Carolina•Wake, TX

1d•$39,244 - $68,679•Hybrid

About The Position

The North Carolina Department of Labor is charged by statute with promoting the health, safety and general well-being of the workers in the state. The laws and programs the Department administers affect every worker in the state. The Department is organized into three primary divisions which carry out the Department's principle regulatory, enforcement and promotional programs, and the administrative operations. The three primary divisions have divisions, bureaus and offices under each, which carry out the specific and specialized portions of the NCDOL mission. The Department employs approximately 385 employees. To learn more about the NC Department of Labor, please visit our website at https://www.labor.nc.gov/.

Requirements

Current and valid driver's license required.
Considerable knowledge of the legal aspects of administering the North Carolina Wage and Hour Act and the Fair Labor Standards Act (FLSA), including applicable Attorney General opinions, state and federal court rulings, and the investigator's authority to subpoena records and conduct audits.
Considerable knowledge of the types of businesses subject to the Wage and Hour Act and an understanding of the types of wages paid to employees of these businesses.
Ability to apply federal and state laws, rules, and regulations to specific inquiries and complaints.
Ability to identify contradictions in information obtained through observations, interviews, and reviews of employer records.
Ability to analyze and interpret diverse employer record-keeping systems and, in the absence of records, reconstruct records to determine wage liabilities.
Ability to mediate claims effectively and work toward satisfactory resolution for all parties.
Ability to communicate effectively, both orally and in writing.
Ability to consult, train, and serve as a resource within the assigned service area.
Considerable knowledge of administrative and judicial procedures in state and federal jurisdictions.
Demonstrated ability to plan, direct, and coordinate cases using effective case management and time-management practices.
Demonstrated experience conducting investigations.
Demonstrated experience interpreting laws and statutes.
Bachelor’s degree in business, accounting or law enforcement from an appropriately accredited institution and two years of experience in work that provides considerable understanding of wage and hour laws or work involving the application of advanced investigative techniques, auditing, case management; or an equivalent combination of education and experience.

Nice To Haves

Bilingual candidates who are fluent in speaking, reading, and writing in both English and Spanish.
Knowledge of labor and employment laws directly related to the Bureau's legislative mandates, particularly the Wage and Hour Act, Medical Payment Law, Controlled Substance Examination Regulation Act, Private Personnel Services Act, Job Listing Services Act, E-Verify Act, and Expunction of Criminal Records law.
Thorough knowledge of the Fair Labor Standards Act (FLSA), related federal regulations and court opinions, and the methods, procedures, and practices used to investigate alleged violations.

Responsibilities

Achieve compliance with the Wage and Hour Act, E-Verify Act, Controlled Substance Examination Regulation Act (CSERA), Expunction of Records Act, Private Personnel Services Act (PPS), and Job Listing Services Act (JLS) by employers subject to these laws.
Conduct investigations in the office and/or on-site at business locations.
Perform audits of time and payroll records, employment policies and practices related to the payment of promised wages, jobs and hours worked by minors, and procedural compliance with the E-Verify, CSERA, Expunction, PPS, and JLS Acts.
Interview employers, employees, and other witnesses to verify the accuracy of records, policies, and other information obtained during an investigation.
Evaluate investigative findings to determine compliance or identify violations.
Calculate wages due when applicable.
Negotiate for the payment of back wages.
Ensure identified violations are corrected.
Prepare computer-generated reports documenting the findings of each case, including supporting witness statements and other relevant documentary evidence.
Work with a supervisor, the Legal Affairs Division, and the Attorney General's Office, as applicable, to support litigation or other appropriate enforcement action when back wages or penalties are not paid.
Serve as a resource to employers, employees, and other members of the public by providing information and assistance to promote voluntary compliance with applicable laws.
Develop and maintain a thorough knowledge of applicable state and federal wage and hour laws and regulations, as well as a general understanding of the scope and functions of other agencies responsible for enforcing employment-related laws.
Provide oral presentations to the general public on applicable laws, as requested or assigned.
Perform other related duties as directed orally or in writing by appropriate members of management.