WA Training Director

Redwood Family Care Network•Everett, WA

1d•Onsite

About The Position

The WA Training Director is responsible for the development, implementation, and oversight of all staff training programs across Supported Living Services (SLS), Vocational Services, and Home Care programs. This role ensures compliance with all applicable Washington State regulations, including requirements set forth by DSHS and ALTSA, while promoting high-quality, person-centered service delivery. The WA Training Director leads training strategy, curriculum design, and instructional delivery to support Direct Support Professionals (DSPs), Home Care Aides (HCAs), and Job Coaches. This position plays a critical role in maintaining workforce competency, improving service outcomes, and ensuring staff meet certification and continuing education requirements. This position ensures that all staff are properly trained, compliant, and equipped to deliver safe, high-quality care. The WA Training Director directly supports regulatory compliance, reduces risk, and strengthens workforce performance across programs.

Requirements

Bachelor’s degree in Human Services, Education, Healthcare Administration, or related field (or equivalent experience)
Minimum of 3–5 years of experience in Supported Living, Home Care, or Vocational Services in Washington State
Demonstrated knowledge of DSHS, ALTSA, and DDA training and compliance requirements
Experience developing curriculum and delivering training to adult learners
Must have fingerprints and criminal clearance prior to starting.
Must have a driver's license and a vehicle to drive.
First Aid/CPR Certified (within 120 days of employment, training can be provided)
Blood Borne Pathogen (within 120 days of employment, training can be provided)

Nice To Haves

Travel between offices, programs, and meetings. Personal vehicle use is required; mileage is reimbursed. Out-of-state travel is typically not necessary.

Responsibilities

Responsible for performing and delivering curriculum and learning material and overseeing all operations of SAILS Washington training program as reflected by the following duties and responsibilities.
Develop, prepare, and maintain training curriculum, classroom handouts, instructional materials, aids, manuals, and training videos
Create and update training materials to address specific operational issues, regulatory changes, and performance improvement needs
Adjust training programs as requirements are updated, modified, or changed
Stay current on industry trends, tools, and best practices in staff development and employment training
Utilize platforms such as Relias (or similar systems) to maintain up-to-date continuing education (CE) content
Conduct New Hire Orientation and Safety Training for all applicable staff
Maintain instructor certifications and deliver structured learning courses, including: Home Care Aide (HCA) Training, Residential Core Training, CPR / First Aid, HIV / Bloodborne Pathogens (BBP), Right Response / CPI (Crisis Prevention Institute), Continuing Education (CE) courses
Facilitate both in-person and virtual training sessions
Annually train leadership staff on updated leadership development topics
Develop and maintain an annual training schedule for each department
Ensure training schedules are accessible to leadership via shared platforms (e.g., Google Drive)
Coordinate training logistics across multiple programs and locations
Ensure compliance with all training requirements set by DSHS, ALTSA, DDA, and applicable governing bodies such as the Washington State Department of Health (DOH)
Maintain all required instructor certifications and approvals
Work with DDA and DOH to ensure curriculum and trainers are approved and compliant
Support new accreditations and certifications by ensuring curriculum meets approval standards
Complete and maintain all required applications, documentation, and records in accordance with contractual obligations
Oversee and maintain employee training records and certification compliance
Manage and monitor training systems, including Washington Training Tracker
Communicate training compliance status to Directors and Supervisors
Prepare and distribute training documentation to: Employees (for personal records), Accounting Department (for payroll and billing purposes), Administrative staff (for personnel file compliance)
Ensure all training records are accurate, complete, and audit-ready
Train, supervise, and provide peer coaching to instructors and trainers
Assist employees in improving or enhancing job-related skills and competencies
Attend supervisor and leadership meetings to identify training needs and gaps
Participate in provider and stakeholder meetings when training-related topics are addressed
Evaluate training effectiveness through observation, feedback, and surveys
Partner with leadership to implement training improvements based on data, audits, and performance trends
Ensure training reflects person-centered practices, client rights, and service quality standards
Work within the Training Program budget and support cost-effective training solutions
Maintain current knowledge of company policies and procedures and develop training as updates occur
Ensure alignment between training practices and organizational standards
Must be willing and able to travel to various program sites to deliver training
Perform other duties as assigned