Vulnerability Management Analyst

Centuria • Bedford, MA

1d • Onsite

About The Position

The Vulnerability Management Analyst will be responsible for implementing software patches and security fixes, troubleshooting and repairing systems, and analyzing vulnerability scan reports. This role requires strong knowledge of Windows operating systems, Active Directory, and various security tools. The analyst will also be responsible for delivering quality customer service and ensuring compliance with information assurance policies and DISA STIGs.

Requirements

• Strong knowledge of Windows Desktop Operating Systems (Windows 10/11)
• Working knowledge of Microsoft Active Directory
• Working knowledge of Microsoft Office Products, (O365/2016), Teams, Outlook and Excel.
• Ability to resolve issues quickly and efficiently to comply with metric requirements.
• Proficient with computer, network, and server hardware
• Strong customer service skills
• Strong written and verbal communication skills
• Ability to work in a team environment
• General Knowledge of the following systems and tools: HBSS, ACAS, and ARAD
• Knowledge of PowerShell and the ability to write custom scripts.
• Understanding of help desk ticketing tools (e.g., Remedy, Service Now, etc.).
• Keen attention to detail.

Nice To Haves

• Host Based Security System (HBSS)

Responsibilities

• Implement software patches and security fixes when it cannot be done using enterprise MECM
• Conduct troubleshooting and repairs over the phone, Teams, remotely utilizing Dameware, and desk-side.
• Deliver quality timely customer service while also meeting contract threshold metrics for phone and ticket resolutions.
• Periodically review processes, procedures, and client configurations for completeness, effectiveness and compliance with information assurance polices and DISA STIGs
• Analyze ACAS vulnerability scan reports, deploy software upgrades and patches to mitigate identified vulnerabilities.
• Use expertise with tools such as PowerShell and Windows Scripting to repackage software applications, operating systems, and patches for deployment to workstations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree