VSC Level 3 Claims Adjuster
About The Position
We are seeking a highly skilled and detail-oriented VSC Level 3 Claims Adjuster to join our team. As an VSC Level 3 Claims Adjuster, you will play a vital role in our company's claims administration process, specifically related to automotive extended warranty claims. You will be responsible for accurately assessing and processing extended warranty claims, ensuring compliance with company policies and procedures, and providing exceptional customer service to all stakeholders involved. There are ample opportunities for growth within the company and potential advancement opportunities! Join us and take the next step in your career! Apply now and become part of our dynamic team.
Requirements
- Equivalent experience in Claims Administration or a related field.
- 5+ years of recent experience in automotive claims administration or a similar role.
- Strong understanding of automotive systems, components, and repair processes.
- Familiarity with warranty regulations, guidelines, and best practices within the automotive industry.
- Exceptional attention to detail and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to handle multiple claims while maintaining accuracy and efficiency.
- Proficiency in using claims management systems and software.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and collaboratively in a team environment.
- High level of professionalism and attention to detail.
- Pass drug screening and background check.
- Proactive, reliable, and trustworthy.
- Takes pride in their work and enjoys working as part of a team.
- Protects the organization's value by keeping information confidential.
- Self-starter, needing little or no supervision.
Responsibilities
- Review and evaluate automotive extended warranty claims submitted by customers, dealerships, and repair facilities.
- Verify claim information, including coverage, eligibility, and supporting documentation.
- Conduct thorough investigations and assessments to determine the validity of claims and contract coverage.
- Collaborate with internal departments and external parties to gather relevant information and resolve claim-related issues.
- Ensure compliance with company guidelines, industry regulations, and legal requirements throughout the claims administration process.
- Accurately and efficiently process claims within established timelines.
- Communicate claim decisions, approvals, and denials to appropriate parties promptly and professionally.
- Provide exceptional customer service by promptly addressing inquiries, concerns, and escalations related to warranty claims.
- Maintain accurate and organized claim records and documentation.
- Identify trends and areas for process improvement and contribute to the development and implementation of enhanced claims-handling procedures.
Benefits
- Competitive compensation with bonus/incentive potential
- Payroll processed weekly with direct deposit
- Healthcare options including medical, vision, and dental
- 401(k) savings and retirement plans
- Life insurance
- Paid time off
- Growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
