VP, Technical Services (Data Centers)

JLL•Sparkill, NY

2d•$195,000 - $225,000•Onsite

About The Position

This position provides strategic leadership for critical facilities account management, driving growth and operational excellence. You will lead a team of Critical Facilities Managers and mission critical operators while maintaining critical systems operations. The role requires direct oversight of MEP facilities management, vendor relationships, and building maintenance across a global portfolio. You'll serve as the primary point of contact for clients and facility professionals while managing all aspects of construction projects, client relationships, and financial performance.

Requirements

10-15 years of experience in a similar role
Bachelor's degree (B.S.) in Electrical or Mechanical Engineering or Business Management from four-year college or university; or 10-15 years related technical experience and/or training; or equivalent combination of education and experience
Previous experience in the design, installation, and commissioning of critical electrical and mechanical systems supporting data centers
Strong working knowledge of critical electrical and mechanical systems supporting Data Centers
Strong working knowledge of architectural drawings and furniture and space planning concepts
Hands-on project management experience with a proven track record of delivering projects on time and on budget
Ability to manage all aspects of construction projects effectively and efficiently including budgeting, scheduling, submittments, and change orders
Extensive knowledge of MS Office applications and MS Project
Strong interpersonal skills with ability to interact with executive level external and internal clients as well as external team members
Highly organized with strong analytical skills
Ability to regularly articulate and communicate analyzed data to client and team to achieve project goals
Comfortable holding people accountable, managing through conflict, and working through day-to-day challenges with common sense
Ability to work at client offices in Stamford, CT, Orangeburg, NY and New York City on a rotating daily basis (remote work not available)
Travel as needed (20-45%)
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

LEED, AIA, PE, or PMP certifications

Responsibilities

Managing delivery of critical facilities services across the assigned portfolio in accordance with all agreed policies, procedures, and contract scope
Acting as the primary point of contact for clients and facility professionals, developing and cultivating key relationships with landlords, property management companies, and third-party service providers
Providing direct oversight of operational MEP facilities management, vendor relationships, and MEP building maintenance
Managing team members at a management level to ensure team performance, facilities maintenance and upkeep, and addressing issues or escalations
Serving as the MEP project management contact for all office renovation and expansion projects in global offices, coordinating with architects, space planners, MEP/AV consultants, real estate brokers, and construction service providers
Overseeing MEP construction project management, vendor coordination, administration, and maintenance oversight for all existing workspaces in global offices
Managing managed staff hours including additional support requirements and coordinating support with client
Overseeing monthly billing management and tracking of additional services to ensure cost control and profitability
Ensuring compliance with all client contract requirements and meeting or exceeding Key Performance Indicators to deliver exceptional service quality