VP, Systems & Reports Analyst

Poppy Bank•Santa Rosa, CA

6h•$100,000 - $130,000•Onsite

About The Position

The VP, Systems & Reports Analyst is a resource for other departments of the Bank to assist them with utilizing the Bank’s core systems and generating custom reports needed to fulfill their job responsibilities. This role also serves as a back to the Core Systems Manager to manage, maintain, and optimize the core banking systems to ensure smooth banking operations. This role assists with overseeing system configurations, troubleshooting issues, and working closely with IT teams to enhance the system’s performance and security. Effective project management and communication skills are essential. The position requires formulating strategies and implementing processes that will streamline bank processes. This position requires that the individual work in office, independently, and with minimal supervision. Ensures compliance with all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Requirements

A minimum of 5 years of analyst experience with core banking systems
Bachelor’s Degree or work experience equivalent with sufficient background in administering core banking systems and business management disciplines
Strong skillset with writing custom reports
Ability to effectively analyze unique issues/problems without precedent and/or structure and problem solve collaboratively
Ability to interact with a wide range of internal staff members and external professionals
Knowledge of system security protocols and industry best practices
Strong foundational knowledge of bank operations, core platform functions, proficiencies and integration
Knowledge of Microsoft Project or other project management tools
Ability to maintain regular attendance and work scheduled hours

Nice To Haves

Relevant PM Certification or education (PMP or equivalent) preferred

Responsibilities

Identifying opportunities to add efficiencies to processes by better utilizing core systems
Generating custom reports that will provide decision makers with the information they need
Provide technical support to bank employees with their use of core systems
Occasionally train bank employees on the use of core systems, as needed
Any other assistance needed by bank departments with core systems
Translate requests from business units and technical teams, from across the organization, into actionable project plans by gathering requirements and planning resources
Create and maintain project documentation with a systematic approach
Configure and customize the core banking system to meet the organization’s business requirements, regulatory needs and improve system user acceptance
Liaison with the Bank’s core vendor regarding opening new tickets for system changes, updates or validating system settings.
Perform and document periodic audits to ensure the accuracy of user roles and ensure change management requirements are met.
Communicate directly with the Bank’s auditors and examiners to provide system validation testing and security controls.
Work with external vendors and internal teams to integrate third-party applications and services with the core banking system.
Provide resolutions to complex technical system issues
Participate in core banking system upgrades, migrations, and new project implementation including thorough testing and validation.
Ensure thorough testing of upgrades and new implementations using the Bank’s various test environments
Troubleshoots system issues that may impact clients and works to identify and resolve the issues.
Participate in Fiserv DNA training, Fiserv Community, and other opportunities to improve skills, keep abreast of best practices and changes to the platform and products
Minimum of 10 hours CRA volunteer hours per year. Volunteer hours are typically scheduled within business hours. This is compensable time and mileage is reimbursed
Other duties as assigned