VP, Strategic Accounts

Cohere Health
•$225,000 - $265,000•Remote

About The Position

Cohere achieves its vision by selling its platform and related solutions to health plans and risk-bearing medical groups. These are among the most complicated organizations to sell into and manage, and the technology and tools we provide involve numerous teams with direct impact on client financials and brand in the market, in the most complicated sector of the US economy. As we grow our business, Cohere is looking for an experienced Strategic Accounts VP to support continued growth with new health plan clients and strategically manage key Cohere accounts. This is among the most visible roles at the company, and this person will play a critical role in setting overall account strategy, retaining clients, and identifying and partnering with sales to close growth opportunities with existing clients. Collaboration with other parts of the Cohere organization will be essential in this role and this person will partner with sales, implementation, client success, and many other parts of the organization to ensure that Cohere is set up for continued growth with our clients.

Requirements

  • Bachelor's degree
  • 15+ years of experience working with health plans in an account management, client success, or otherwise client-facing role (experience working within a health plan also a plus)
  • Strong relationships with health plan senior leaders from previous roles/engagements and ability to build on those relationships and/or quickly build relationships at additional health plans
  • Deep knowledge of health plans, the market factors driving their strategic priorities and equally deep understanding of the key players and relationships needed to drive growth
  • Experience working with or for large national health plan clients
  • Demonstrated track record of creating and delivering on account plans
  • Strong relationship builder and communicator, both for internal and external relationships
  • Experience working with senior management to drive forward strategic plan in support of key accounts
  • Analytical mindset and ability to build strong business cases in support of client growth
  • Willingness to dive and contribute in any way that is needed to drive client growth
  • Ability to thrive in a fast-paced environment with demanding client expectations
  • Comfort with ambiguity and willingness to be flexible as client needs shift
  • Passion for driving change in the healthcare industry
  • Willingness to travel up to 20%+ of time

Nice To Haves

  • Masters degree a plus
  • Previous experience at a startup or in an earlier stage company that was in the process of launching new products

Responsibilities

  • Build, own, and deliver the strategic account plan for large health plan clients, with the ability to manage multiple accounts
  • Build relationships with key senior executives at health plan clients to support continued growth and development of overall account strategy
  • Engage with senior decision makers to discover and drive growth opportunities and partner with internal and external executives/influencers who can support our relationship expansion goals
  • Act as internal champion for dedicated accounts and work with internal teams to prioritize and address key client needs
  • Lead negotiations and partner with sales team to close deals with current clients in relation to new business opportunities
  • Partner with the Client Success team to ensure Cohere is delivering and exceeding expectations on current business
  • Partner with cross-functional teams across Cohere to effectively tell Cohere value story, enabling additional growth opportunities with clients
  • Work with leadership team at Cohere to share key client insights and engage Cohere leaders within account
  • Provide guidance to Cohere team based on client feedback and identify additional areas of opportunity for growth

Benefits

  • Medical, dental, vision, life, disability insurance, and Employee Assistance Program
  • 401K retirement plan with company match; flexible spending and health savings account
  • Flex Time Off + company holidays
  • Up to 14 weeks of paid parental leave
  • Pet insurance
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