If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! This role involves utilizing Strategic Sourcing Process (SSP) Methodology and robust Supplier Relationship Management (SRM) practices and tools to source and manage assigned spend categories. The VP will lead, supervise, and develop team members, and work with internal teams to understand overall requirements and assumptions related to new engagements to ensure contractual obligations are aligned. This position leads RFP engagements, understanding project requirements, evaluating potential bidders, and creating the RFP package for submission, reviews supplier submittents, and proactively takes steps in the negotiation process to mitigate risk and guarantee performance by the suppliers. The role also partners with Business Owners, Third Party Risk Management (TPRM), and Legal to establish standards for contract language, supplier negotiations, overall management, and dispute resolution. Ensures all agreements are reviewed, following appropriate approval processes and approved by Legal. The VP will review new and existing contracts, agreements for assigned categories, and statements of work to achieve optimal terms and pricing as well as mitigate overall risk and ambiguity. This role leads all phases of contracts from initiation, negotiations, maintenance, and regular review, proactively driving performance and cost optimization. The ability to interpret contractual language, perform risk mitigation and communicate with internal stakeholders, project, and operational support teams is crucial. The VP will develop relationships with Business Owners and engage appropriate stakeholders to result in maximum benefit for the entire contract portfolio and to become recognized as a strategic business partner and gain a seat at their table. Works with Business Owners to establish standards for company, product, service, and integration protocols. Ensures that agreements include appropriate warranty periods and performance guarantees. Ensure that SLAs are well documented and can be accurately tracked. Reviews contractual obligations with internal teams and suppliers to ensure responsibilities are known, documented, and agreed to by both parties. Ensure documents and agreements are filed appropriately and ensure stakeholders understand scope, risks, termination clauses and performance guarantees. Leads change requests and is point of escalation for contractual ambiguity or disputes. Research contractual terms and provide interpretation of contractual language supporting the dispute. Works directly with suppliers to resolve disputes and escalate to internal management as needed. Proactively manages all contracts to ensure maintenance of contract term dates, renewal clauses, termination details and non-disclosure agreement dates, issues and escalations with status and resolution dates. Develop timelines for contractual reviews based on complexity and provide overall status of contract reviews and escalations. Leverage interpersonal relationship strengths to manage disputes and drive change in supplier behaviors. Works effectively with cross-functional senior management teams to find opportunities for improved supplier/contract management and drives continuous process improvement.
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Job Type
Full-time
Career Level
Executive