The Area NAM Raw Materials FSQ Manager leads the Food Safety & Quality function for raw materials and suppliers across North America. The role reports to the SVP of Food Safety & Quality Area NAM and the Ferrero Head of Group Food Safety & Quality Raw Material. The position oversees end-to-end quality processes for raw materials supplied in North America, including supplier and material qualification, specifications, incoming control plans, non-conformance management, root cause analysis, and corrective and preventive actions. It provides KPI reporting across food safety, risk and preventive-control assessment, compliance and performance; product quality and sensory characteristics; technological performance; and capability improvement. The role supports business continuity and innovation by qualifying new and alternate suppliers, and drives continuous improvement across the area, function, and relevant processes to ensure the food safety and quality of supplies to Ferrero plants in the USA and Canada and, when relevant, co-manufacturers. It works closely with Procurement, Operations, R&D, Legal, Marketing, and Finance and develops strong partnerships with key suppliers.
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Job Type
Full-time
Career Level
Senior