VP Property Management

Rocky Mountain Mutual Housing Association Inc•Denver, CO

About The Position

The Vice President of Property Management is a senior leadership role within the organization, responsible for the overall strategic direction, operation and profitability of Rocky Mountain Communities (RMC) property management operations. Primary duties include: property management business line and individual property performance goals, oversight of property compliance, budgeting, marketing, building an agile department team and fostering industry partnerships. The VP of Property Management will develop and implement strategies to ensure high quality service and cost effective management of resources while advancing RMC’s mission and business objectives. The VP will also promote a culture that reflects RMC values, encourages outstanding performance and rewards productivity.

Requirements

Strong background in residential management to oversee a property management Business line with +/- 30 employees and approximately 1,400 +/- unit multi-family portfolio throughout the state of Colorado.
High self-motivation with demonstrated skill in managing quality affordable housing in urban and rural environments, and remain committed to making every property in the portfolio a safe, attractive and desirable community with healthy financial performance and high levels of resident satisfaction.
Excellent written and oral communication skills; demonstrated track record of working effectively with community groups including clients with diverse economic and educational backgrounds.
Ability to establish effective working relationships with customers, the public, funders and staff.
Knowledge of and experience managing properties funded through the Federal Low Income Housing Tax Credit (LIHTC) program and HUD development programs and applicable compliance responsibilities.
Proven experience in property management with a particular focus on LIHTC and federally subsidized affordable housing with at least 5 years in a leadership role.
Strong leadership, management, and supervisory skills; demonstrated ability to effectively manage a diverse employee base; experienced in effectively recruiting, managing, developing and retaining professional staff.
Demonstrated ability to operate and manage a complex and dynamic property management business line, including understanding and implementing industry best practices.
Thorough knowledge and understanding of federal, state, and local law as it applicable to tenant and landlord relations.
Strong technical knowledge of various federal, state, and local affordable housing programs and regulatory requirements.
Sound understanding of legal, loan and regulatory agreement documents.
Experience preparing and analyzing property operating budgets, budget variance reports, occupancy reports, income and expense statements and financial statements.
Strategic awareness to recognize trends and ability to implement plans to address negative performance trends.
An entrepreneurial and creative approach to team building and problem-solving; demonstrated ability to work effectively across multiple disciplines within an organization.
Proficiency with the Microsoft Office Suite and property management software including YARDI.
Ability to analyze and forecast property financial positions.
Capable of managing and prioritizing multiple tasks and responsibilities.
A deep commitment to customer service, operational excellence and team development.
Bachelor’s degree in business, Real Estate, or related field
Minimum of ten years’ experience in multi-family property management required, preferably with a focus on affordable housing management.
Minimum of 5 years’ experience as a regional property manager, senior property manager, supervising multiple sites, or equivalent position required.

Responsibilities

Improve and sustain portfolio performance, understand key levers for success and ensure staff collaboration which increases the resilience of our communities and residents in support of RMC’s mission.
Develop business plans to advance RMC’s mission and objectives and review annually.
Develop and monitor strategies to ensure long-term success and viability of the organization.
Oversee direct reports in the supervision and guidance of property staff, ensure that the properties are in strict compliance with all applicable regulations.
In conjunction with our marketing and communications consultant, oversee marketing efforts for new tenants & tenant retention.
Direct the preparation of operating budgets and performance reports in concert with property ownership and asset management.
As a member of RMC ’s executive team, serve as partner on related project feasibility analysis; develop and implement sound operational procedures, policies and standards.
Responsible for the overall strategic direction, operation and profitability of the RMC property management operations and its 1,400 +/- unit multi-family portfolio.
Oversee the financial performance and physical maintenance of all properties in RMC’s portfolio and advance strategic goals for the company.
Oversee the initial marketing, lease-up and transition to operation for new properties, ensuring that all units are leased in compliance with all regulatory requirements.
Establishes, monitors, and measure’s strategic goal achievement for the Property Management business line.
Collaborate with Resident Services and Development staff by helping to empower teams to increase the sustainability of RMC’s communities and residents in support of the organization’s mission.
Create annual performance plans for the Regional Directors and evaluate performance throughout the year. Identify and articulates annual department performance objectives.
Maintain oversight of all Property Managers and department staff.
Monitor the operations, maintenance and record keeping of all properties to ensure compliance with Federal/State/Local lender/investor, HUD, LIHTC, AHP and related requirements.
Set budget and performance targets for the RMC portfolio and create annual budgets for individual properties and the Property Management business line.
Develop management plans, monitor monthly financial performance, and work closely with Asset Management to establish capital improvement budgets for all properties.
Collaborate with the Asset Management to provide property performance reports and develop corrective action plans for under-performing properties.
Work closely with Real Estate Development on acquisitions to ensure seamless transition of ownership to include, possession, staffing, security, rent collection and notification of regulatory agencies.
Review, analyze, interpret and summarize financial, occupancy, and other property operating reports and advise the Vice President of Finance and Chief Executive Officer.
Serves as a member of Executive Leadership Team to establish, monitor, measure and achieve RMC’s strategic goals and objectives.
Creates and maintains positive relationships with all external partners, government officials and professional organizations related to the Property and Housing industry.
Performs other duties as needed in the event of position vacancies, crises or opportunities.
Travels to and inspects all properties in the portfolio at least quarterly, or as needed.
Participates in special projects and performs other duties as required.