VP, Product Management

Vertafore•Denver, CO

21h•Onsite

About The Position

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations. Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust - to drive growth at scale. With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India. Vertafore’s MGA and Wholesale business is the fastest-growing part of our portfolio. We are looking for a hands-on product leader with strong insurance, MGA, or enterprise software experience to lead product management across our MGA solutions and drive the rollout of AI agents across our teams. This is a broad, build-it role that shapes the products and the way we work in one of Vertafore’s highest-growth markets. As Vice President, you will own product strategy and execution across the MGA portfolio, including AIM, Surefyre, MGA Systems, and NetRate, while championing the adoption of AI agents across product, services, support, and development. You will operate both strategically and tactically, defining the problems your products solve, maintaining a well-prepared roadmap and backlog, and partnering with engineering to deliver. The role also reaches beyond traditional product management to include training, sales enablement, and ownership of the headcount that supports business operations for the unit. Your objectives are tied directly to business metrics such as retention, adoption, and customer satisfaction. You will work across product, professional services, support, development, sales, and marketing to keep the MGA business aligned and moving. You will serve as a connective leader internally, bringing structure and shared standards to a growing organization, and you will represent the MGA portfolio externally with customers and partners when it counts.

Requirements

Bachelor’s degree or equivalent practical experience
Demonstrated experience and ability to develop and execute a successful product roadmap with a proven track record of managing all aspects of a successful product throughout its lifecycle
Prior experience in the insurance industry is strongly preferred, with an MGA, wholesale, or E&S background a significant plus
10+ years of leadership experience, including building and managing teams and influencing decisions in a matrix environment up to senior levels.
Strong problem-solving skills and a willingness to roll up your sleeves and get into the details
Successful history of delivering customer-driven products designed to create a great customer experience
Experience beyond core product management, such as building training, sales enablement, documentation, or business operations support in a fast-growing environment
Hands-on interest in AI and automation, with a track record of putting emerging technology to work in real products or operations
Experience with Scaled Agile software development preferred
Excellent written and verbal communication skills
MBA and/or Pragmatic Marketing training a strong plus

Responsibilities

Own product strategy and the roadmap across the MGA portfolio, including AIM, Surefyre, MGA Systems, and NetRate.
Bring AI agents and AI-driven capabilities into the MGA product roadmap, in partnership with the teams building Vertafore’s agent platform.
Manage the full product lifecycle from strategy through execution, bringing customer-driven, revenue-generating capabilities to market.
Identify market and customer opportunities through ongoing research, customer visits, and direct feedback from the field.
Maintain a well-prepared, prioritized backlog and align development teams against the roadmap.
Inform product and prioritization decisions with both quantitative and qualitative data.
Partner with sales, marketing, and go-to-market teams to launch and position MGA solutions, including input on pricing and competitive positioning.
Drive the adoption of AI agents across MGA teams, using automation to remove manual work and scale capacity across product, services, and support.
Own training and enablement for internal teams and customers, including hands-on support for adopting AI agents into everyday workflows.
Build the sales enablement function for the MGA portfolio, arming sales with the positioning, materials, and product knowledge to win.
Build and maintain product and process documentation as a reliable source of truth across the unit.
Identify and lead process improvements that increase consistency, efficiency, and quality across MGA teams and workflows.
Own and lead the headcount that supports business operations for the MGA unit day to day.
Establish operating cadences, reporting, and metrics that keep leadership informed and teams aligned across professional services, support, development, and product.