VP, Product Management

Open Text Inc.•Richmond Hill, ON

About The Position

As The Information Company, OpenText empowers organizations worldwide with market-leading Information Management solutions. We are seeking a visionary, customer-focused, and execution-oriented Vice President, Product Management, Digital Experience to lead our Digital Experience portfolio and accelerate the evolution of the OpenText Experience Cloud platform. This is a rare opportunity for a transformative product leader to define the future of how enterprises connect content, communications, customer data, and AI-driven engagement across every touchpoint.

Requirements

15+ years of product management leadership experience, including significant experience leading leaders and global teams.
Proven success in a Vice President or equivalent executive-level role within enterprise software.
Demonstrated experience managing complex, multi-product portfolios and driving organizational transformation.
Deep expertise in several of the following areas: Digital Experience Platforms (DXP), Customer communications or engagement platforms, Digital Asset Management (DAM) or Content Management (CMS), Customer Data Platforms (CDP)/Customer journey orchestration, Messaging, CPaaS solution or Omnichannel, Digital fax platforms and channels.
Strong understanding of cloud-native architectures, SaaS business models, APIs, and platform ecosystems.
Knowledge of AI and machine learning applications for personalization, automation, and customer engagement.
Experience leading platform consolidation, modernization, and integration strategies.
Proven ownership of significant product revenue streams, portfolio P&L, or business units.
Strong ability to align product strategy with revenue and market outcomes.
Track record of scaling enterprise software products in global and highly regulated markets.
Ability to operate effectively at both strategic and operational levels.
Exceptional executive communication and stakeholder management skills.
Demonstrated success influencing across executive, technical, commercial, and customer audiences.
Experience leading global cross-functional organizations in fast-paced, highly collaborative environments.

Responsibilities

Define and drive strategy across a broad and evolving portfolio, including Customer Communications Management (CCM), Digital Asset Management (DAM / Core DAM), Content Management Systems (CMS) for web and mobile experiences, Customer Data Platforms (CDP), analytics, and journey orchestration, Messaging channels, including SMS, Email, WhatsApp, and RCS, Digital Fax solutions and OpenText Fax offerings, Experience Cloud platform services and integrations, AI-powered personalization, automation, and intelligence capabilities across the platform.
Develop and execute a multi-year product vision aligned with OpenText Cloud strategy.
Drive portfolio convergence toward a unified OpenText Experience Cloud platform.
Identify market opportunities, strategic partnerships, and expansion areas across AI, personalization, and omnichannel engagement.
Establish long-term investment priorities that accelerate growth and customer value.
Lead a complex, global, multi-product portfolio spanning multiple business units.
Balance innovation, modernization, customer requirements, and profitability.
Ensure seamless integration across product lines to deliver an end-to-end customer experience.
Optimize portfolio performance through disciplined product management practices.
Engage directly with enterprise customers, CIOs, CMOs, and digital transformation leaders.
Translate emerging industry trends, competitive dynamics, and customer needs into differentiated product strategies.
Serve as a recognized thought leader for OpenText in Digital Experience and engagement technologies.
Represent OpenText at customer events, analyst briefings, and industry conferences.
Lead the full product lifecycle from strategy and ideation through delivery, adoption, and growth.
Partner closely with Engineering, User Experience, Cloud Operations, Sales, Marketing, and Customer Success teams.
Drive data-informed decision making and establish robust investment and prioritization frameworks.
Foster a culture of innovation, accountability, and continuous improvement.
Own portfolio performance, including revenue growth, margins, customer adoption, and market share.
Partner with Sales and Marketing on go-to-market strategy, pricing, packaging, and field enablement.
Support pipeline development and strategic customer engagements.
Drive measurable business outcomes while ensuring customer success.