VP, Product Management & Strategy
About The Position
The VP, Product Management & Strategy leads the vision, design, and execution of our North America (NAM) service product portfolio. This role is accountable for delivering innovative, customer-centered service offerings that drive profitable growth, expand lifecycle value, and differentiate Siemens Healthineers in the market. You will oversee end-to-end service product strategy across NAM, from concept to commercialization, while shaping the underlying business models, pricing frameworks, and digital capabilities that fuel success. This is a highly visible leadership role that requires a balance of strategic thinking, customer insight, and operational execution within a complex, matrixed environment.
Requirements
- Bachelor’s degree required; MBA or advanced degree preferred.
- 10+ years of leadership experience in product management, service portfolio management, or business model strategy, preferably in healthcare, medical devices, or complex B2B services.
- Proven track record owning P&L or portfolio‑level financial performance.
- Strong expertise in service contracts, pricing strategies, digital services, and installed‑base monetization.
- Experience driving digital transformation and enabling eCommerce or platform-based service delivery
- Demonstrated success leading cross-functional teams in a matrix environment
- Strategic mindset with strong business and financial acumen
- Customer-first approach with the ability to translate insights into action
- Ability to lead through complexity, influence stakeholders, and drive measurable outcomes
Responsibilities
- Define and lead the NAM service portfolio strategy across contract-based services, time & material, digital solutions, upgrades, consumables, and lifecycle offerings
- Shape service business models, including contract structures, pricing frameworks, entitlement strategies, and value propositions tailored to NAM markets
- Translate customer, market, and competitive insights into scalable, differentiated service solutions
- Own the full lifecycle of service offerings—from concept and business case development through launch, scale, and sunset
- Lead service innovation initiatives and digital transformation efforts across NAM
- Ensure service offerings align with evolving customer needs and market dynamics in North America
- Own portfolio-level financial performance across NAM, including revenue, margin, growth, and mix
- Drive lifecycle monetization across the installed base through renewals, upgrades, and digital adoption
- Optimize pricing, bundling, and coverage models to improve contract capture, renewal rates, and profitability
- Establish and monitor KPIs to track service performance and growth
- Lead the strategy and advancement of digital service platforms in NAM (e.g., Teamplay Fleet, Healthineers Shop)
- Drive digital adoption and enable seamless, customer-centric experiences across service channels
- Represent the voice of the NAM customer in service design, ensuring solutions deliver measurable value and improved outcomes
- Lead and develop a high-performing NAM product management team aligned to business lines and service offerings
- Set clear performance expectations and foster a culture of accountability, innovation, and continuous improvement
- Partner cross-functionally with NAM sales, IT, customer experience, and modality teams to drive alignment and execution
- Foster a performance-driven, customer-centric culture across the NAM service organization
- Lead and develop a high-performing NAM product management team, including hiring, coaching, and succession planning
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- life insurance
- long-term and short-term disability insurance
- paid parking/public transportation
- paid time off
- paid sick and safe time
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Executive
