About The Position

The VP, Product/Clinical Training & Sales Effectiveness serves as the executive architect of Masimo’s global commercial education strategy. This leader is accountable for building a world-class, data-driven training organization that accelerates time-to-productivity, increases commercial win rates, and directly contributes to revenue growth. The role owns the full learning ecosystem — from sales new hire onboarding and clinical credentialing to advanced sales methodology programs — and leads a team of training professionals in delivering measurable outcomes at scale. The VP partners closely with senior commercial and clinical leadership to align training investments with Masimo’s product pipeline, go-to-market strategy, and long-term business objectives.

Requirements

  • 10+ years’ experience in facilitating Sales Education, Training and Development programs for clinical products.
  • 8+ years in a people leadership role managing a team of training or enablement professionals, with demonstrated ability to develop direct reports and build organizational capability.
  • Demonstrated experience owning and managing department budgets and making resource allocation decisions to maximize program impact and ROI.
  • Experience with enterprise learning management systems (LMS) or learning experience platforms (LXP) and modern sales readiness technologies (e.g., Highspot, Seismic, Allego, MindTickle, or equivalent).
  • Proven ability to build and present business cases, program ROI analyses, and training effectiveness data to senior or executive leadership.
  • High-level proficiency with technology-based communication, presentation, and content development tools.
  • Ability to multi-task in a fast-paced environment while prioritizing and focusing on critical deliverables.
  • Ability to interact with others in a professional and productive manner while utilizing effective communication skills.
  • Ability to travel approximately 25%-50%.
  • Proven ability to build and present business cases, program ROI analyses, and training effectiveness data to senior or executive leadership.
  • Bachelor's degree in Education, Training, Marketing, Communications, or related field or equivalent combination of education and work experience.

Nice To Haves

  • Experience designing and delivering training programs in a global or multi-market commercial environment preferred; working knowledge of regulatory considerations affecting clinical and product training content in the medical device industry (FDA, MDR, or equivalent).
  • Certification in training and development with an in-depth knowledge of training design and development principles.
  • Certification in sales performance (ex. Wilson Learning, Dale Carnegie, Challenger Sales) with knowledge of different sales methodologies (ex. consultative, Challenger, etc.).
  • Leadership experience in a training organization.
  • MBA or advanced degree preferred.

Responsibilities

  • Define Global Sales and Clinical Professional Education's scope and deliverables to support the company’s business objectives.
  • Design and develop product/clinical curriculum and programs that drive successful accomplishment of the company’s goals and commercial business objectives.
  • Improve the impact of the Sales Effectiveness team through setting and communicating team objectives to support company goals, overseeing daily activities, and providing guidance and support.
  • Partner with Marketing, Engineering, and other appropriate departments to develop training programs and materials that enhance sales effectiveness.
  • Lead the continuous enhancement and update of Sales New Hire Onboarding initiatives and ongoing training to incorporate new Masimo products and services, utilizing feedback received from all stakeholders.
  • Collaborate with VP, Commercial Effectiveness and Enablement in overseeing all training-related event management.
  • Direct the needs assessment for training and staff development, consulting with leadership, to design and develop new and necessary training programs.
  • Own and manage the department budget for global commercial training programs; allocate resources to maximize ROI and present quarterly program impact and spend reports to executive leadership.
  • Establish, track, and report on KPIs for training effectiveness — including time-to-productivity, sales readiness scores, win rate improvement, onboarding completion rates, and adoption of new tools and methodologies — using data to drive continuous improvement.
  • Lead the evaluation, selection, and ongoing optimization of the learning technology ecosystem (LMS, LXP, content authoring, sales readiness platforms) to scale program delivery globally and improve learner experience.
  • Build, develop, and retain a high-performing team of training professionals; set clear goals and performance expectations, provide ongoing coaching and development, and foster a culture of accountability and continuous improvement.
  • Develop and own a multi-year Global Commercial Education roadmap aligned to Masimo’s product pipeline, commercial growth targets, and go-to-market strategy; present roadmap and progress to senior leadership on a regular cadence.
  • Partner with Regulatory Affairs and Clinical teams to ensure all product and clinical training content meets applicable FDA and medical device regulatory requirements; maintain compliance documentation as required.
  • Perform other duties and projects assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • Life/AD&D
  • Disability Insurance
  • 401(k)
  • Vacation
  • Sick
  • Holiday
  • Paid Maternity Leave
  • Flexible Spending Accounts
  • voluntary Accident
  • Critical Illness
  • Hospital
  • Long-Term Care
  • Employee Assistance Program
  • Pet Insurance
  • on-site Wellness Clinic
  • Fitness Center
  • Café
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