VP, Product and Strategic Initiatives

TD•Lake Mary, FL

1d•$95,000 - $115,000•Onsite

About The Position

TD Securities is looking for a Product Specialist to join their Strategic Initiative Management team based in Lake Mary, Florida. This role will serve as the SME and point of contact for the Broadridge product as well as point of contact representing Equities and Prime Brokerage Operations for related applications. TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Requirements

BS/BA degree and/or 10+ years of relevant work experience.
Knowledge of Broker Dealer Operations with a focus on Equities (Options and Fixed Income a plus)
BPS
BPS/A PostEdge
BR-TRACK
DTCC/NSCC
B1 Settings
Audit (as it related to a broker dealer)
Project Management/Business Analysis
QA/Prod Deployments
Reference Data (both Security and Customer) a plus
OCC a plus
Gloss/Cage/OAES/Ascendis/NINA/JABE a plus
Proficient in Office 365 suite including Excel and Outlook
Ability to identify, escalate, and resolve problems/issues.
Ability to communicate professionally through effective verbal and written skills.
Demonstrates efficient time management skills and critical thinking.
Demonstrates organizational skills and a strong attention to detail.
Ability to multi-task and prioritize tasks.
Ability to work in a team environment.
Ability to meet deadlines and work under pressure.
Proactive and self-starter who is goal oriented.
Undergraduate degree/ college diploma preferred and/or 6+ years relevant experience and 4+ years of people management experience
Advanced knowledge of key functional areas including Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, Change Delivery, and Regional Operations
Knowledge of capital markets products, which may include Foreign Exchange, Fixed Income, Equities and Derivatives.
Knowledge of current and emerging trends in the industry and market
Knowledge of risk management environment, standards and regulations
Strong knowledge of process management to drive efficiency
Ability to contribute to strategic direction of the function and provide advice to senior leadership
Skill in managing budgets and resource allocation
Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
Skill in talent development and performance management
Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
Skill in negotiation and partnership
Skill in using analytical software tools, data analysis methods and reporting techniques to assess risk and challenge the status quo
Skill in leadership, mentoring, coaching and performance management
Ability to exercise sound judgement in making decisions
Ability to communicate effectively in both oral and written form with partners at all levels including senior management
Ability to work collaboratively and build relationships across teams and functions
Skill in organization and time management
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability to work successfully as a member of a team and independently
Ability to process and handle confidential information with discretion

Nice To Haves

Options and Fixed Income a plus
Reference Data (both Security and Customer) a plus
OCC a plus
Gloss/Cage/OAES/Ascendis/NINA/JABE a plus

Responsibilities

Partner with internal/external clients to ensure governance/control requirements are understood and adhered to within Equities and Prime Brokerage Operations.
Serve as SME for Broadridge and associated applications.
Develop relationships with applicable members of Operations, Trading, Vendors, Internal and External Auditors, Governance & Control, and Technology to ensure partnership and efficient operation and coordination.
Serve as a point of contact for audit requests both internal and external as they relate to relevant vendors.
Develop and manage new processes within Equities and Prime Brokerage Operations as well as any related governance.
Work in a small team cross-functionally serving as a lead member.
Owning small to large initiatives with competing priorities.
Provide metrics to senior management and other stakeholders.
Provides people management leadership by recruiting top talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Oversees a large team with functional diversity and complexity where activities involve multiple step transactions, multiple systems and jurisdictions, higher volumes and/or medium to high complexity
Expert knowledge of the business and operational functions supported
Leads teams with multiple points of internal and external contact including direct contact with Customers
Work focus time horizon is generally medium to long-term with moderate to high focus on strategic planning
Requires expert process management knowledge and the risk profile for team processes supported
Decision making authority and ambiguity and nature of issues managed are generally more complex, risk oriented, time sensitive and/or impacts a significant part of the organization
Acts as highest point of team escalation for resolution and provides direction to resolve issues or escalate
Involves daily contact with cross-functional teams across TDBG or external contacts and/or customers
Leads respective group within a business unit in delivering operational support to the assigned areas
Identifies and responds to changes in the business environment and establish action plans to address client issues and priorities
Acts as a key liaison at the department level to actively engage stakeholders within the Bank and broader industry, developing and maintaining strong business partnerships, clarifying client needs and delivering client-centered solutions that enhance the overall end-to-end experience
Secondary escalation point for significant risks/exceptions
Monitors service and control standards against overall business/department objectives
Provides frontline feedback to client strategy and broader process improvement functions to identify client pain points and opportunities for improvement
Negotiates and help to resolve complex and/or escalated issues
Builds a client-centric, collaborative and innovative culture
Proactively identifies key business opportunities, research and recommend system enhancement/modifications, develop strategies to achieve recommendations and work closely with system support to execute and implement system upgrades/enhancements
Conducts root cause analysis, evaluate options and provide recommendations; ensure appropriate reporting and escalation of issues occurs based on risk profile
Contributes to the development of the business plan, operationalize the plan and deliver on assigned service or functionality
Protects the interests of the organization; identify and manage risks, resolve escalated matters and refer complex and/or non-standard, high-risk transactions/activities as needed
Provides expertise and coordinate implementation and testing of new processes and systems and ensure these are well documented
Applies knowledge of end-to-end processes and regulatory requirements to drive achievement of department standards for productivity and efficiency, implement process improvement initiatives and execute on change, supporting adherence, tracking and realizing benefits
Mitigates risk by coordinating activities with partners in Operations, Technology, Finance, Risk Management, etc.
Follows and ensures employees are knowledgeable of and comply with Bank and industry codes of conduct
Acts as a key contributor to strategic initiatives, functional projects/programs and/or internal/external working groups and may sign off on projects of small scale and/or complexity
Conceptualizes/defines change framework and contribute to strategy discussions; act as a key change agent for a defined area
Adheres to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management); ensure unit operates in compliance with applicable internal and external requirements
Participates in and/or lead community initiatives and promote commitment to shared Enterprise values and commitments
Assesses performance based on team and function analytics
Provides both leadership and guidance in managing the overall team
Coaches and trains to develop team capability and ensure requests and infrastructure issues are handled according to established service standards
Leads the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
Creates a dynamic work environment in line with TD's Employee Value Proposition; challenge the status quo
Grows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
Leads a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and completed for all employees
Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
Shares knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues
Encourages good working relationships with other functions and teams
Promotes a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
Facilitates change through positive reinforcement of milestones and successes as well as encouraging open discussion
Operates with a One Team mindset
Supports an environment where the team freely escalates performance and production challenges

Benefits

base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan)
health and well-being benefits
savings and retirement programs
paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
banking benefits and discounts
career development
reward and recognition
regular development conversations, training programs, and a competitive benefits plan
online learning platform
variety of mentoring programs