VP Post Closing Services

SECU

12d • Hybrid

About The Position

The VP of Post-Closing Services drives the operational execution of the dual-track operational framework designed to optimize internal booking for portfolio assets and ensure "sale-ready" precision for fixed-rate, GSE-eligible products. The VP supervises departmental managers to ensure the structural integrity of high-volume originations while architecting the infrastructure for secondary market execution. By coordinating document custody and mapping seamless file review protocols, the VP transforms complex regulatory requirements into a streamlined competitive advantage, significantly compressing the timeline from loan funding to servicing.

Requirements

• Bachelor’s Degree in Business, Finance, Accounting, or a related field.
• Minimum of 10 years of progressive leadership in mortgage operations, with a focus in post-closing, closing, or servicing.
• Comprehensive expertise in GSE standards and federal regulations (TILA-RESPA, HMDA, ECOA, UDAAP, Flood).

Nice To Haves

• Proficiency with MortgageBot (LOS), ICE MSP (Servicing), and OnBase/Image Flow (Imaging).
• Advanced analytical skills with a track record of leveraging SQL/Access or Excel pivot tables or other software/tools to drive process improvements.
• Demonstrated ability to influence organizational practices and articulate strategic initiatives to senior leadership.
• Strong aptitude for cross-departmental cooperation and vendor management.

Responsibilities

• Direct the execution of functional strategies to achieve short and mid-term institutional objectives.
• Manage the logistics of change and collaborate with shareholders to implement process improvements that ensure continuous departmental operations and market agility.
• Maintain a forward-looking, "audit-ready" stance on regulatory shifts.
• Ensure departmental compliance with all applicable lending regulations (Regulation C, X, Z, Flood, Fair Lending, UDAAP) and oversee intradepartmental quality reviews to audit workflow precision.
• Architect and monitor key performance indicators (KPIs) to ensure document integrity.
• Leverage data from Loan Origination (MortgageBot) and Servicing (ICE MSP) systems to identify quality trends and drive operational efficiency.
• Cultivate a high-accountability environment focused on continuous improvement.
• Mentor departmental managers and supervisors, facilitating hiring/termination decisions and encouraging professional growth through engagement and one-on-one coaching.
• Act as the primary authority for fielding and resolving complicated problem files, title claims, or legal post-closing matters.
• Work with internal Legal Services and external vendors (title insurers, closing attorneys) to find timely solutions for escalated matters.

Benefits

• equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive