VP Operations

Nordic Knots AB

4d • Hybrid

About The Position

Nordic Knots is seeking a senior, strategic, and execution-driven Vice President of Operations to join their global team. The company, which started with hand-crafted rugs and has expanded into textiles, curtains, and bedroom collections, is entering an ambitious growth phase supported by top-tier investors. This role is crucial for addressing strategic questions regarding production setups, the tech and ERP ecosystem, and global supply chain design to support future scale. The ideal candidate will have experience in a physical-product business at a significantly larger scale and complexity, understanding the requirements of a scaling journey and capable of building the necessary operational platform. While ideally based in New York due to the US being the largest market with the most significant operational footprint, strong candidates in Stockholm or London will be considered with required travel to the US.

Requirements

• 10+ years of senior operational leadership experience.
• Operated in a physical-product business at a meaningfully larger scale and level of complexity than where Nordic Knots is today.
• First-hand experience navigating the scaling journey, including expanding a brand from mono-category to multi-category or managing customized/made-to-order product setups.
• Demonstrated experience introducing structure, processes, and KPIs without creating unnecessary bureaucracy.
• Hands-on experience scaling ERPs and integrated operational platforms.
• Strong command of operational economics (working capital, cost structures, service levels).
• A data-obsessed approach to problem-solving.
• A strong collaborative mindset with the seniority to drive major initiatives independently.
• Partnering closely with executive leadership to elevate the entire organization.

Nice To Haves

• Someone who is comfortable moving seamlessly between high-level strategic questions and the operational details required to solve them, not someone who manages exclusively through presentations and reporting.

Responsibilities

• Own the strategic blueprint for our global production and supply chain network.
• Evaluate and execute new manufacturing setups to support expansion into new categories and complex, custom-made products.
• Develop the processes, structures, and operating disciplines required to support significantly greater scale and complexity.
• Lead the strategic roadmap for operational systems, identifying opportunities for automation, standardization, and process improvement.
• Drive ERP and tech upgrades that support operations at scale.
• Establish clear operational KPIs and management routines that improve visibility, accountability, and decision-making across the entire supply chain and operations organization.
• Work cross-functionally with Finance, Commercial, Product, and Tech teams to align planning, optimize working capital, and improve overall execution.
• Develop and coach operational leaders, transferring knowledge into the organization to build a high-performing, resilient operations team.

Benefits

• A high-impact leadership position shaping the strategic foundation and future platform of a rapidly expanding home brand on the journey to reach 100 million USD in revenue in 2026.
• The autonomy to shape, own and execute some of the most transformational projects to enable the continued high growth ambitions ahead.
• An international, fast-paced environment with a passionate, collaborative team.
• An entrepreneurial, open-minded culture where new ideas and initiatives are encouraged.
• Everyone plays a meaningful role in contributing to our continued growth.
• We value diversity and inclusion and welcome applicants who bring different perspectives, experiences and ideas to our team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed