VP of Product, LogMeIn Resolve
About The Position
GoTo is looking for a VP of Product to lead LogMeIn Resolve, our IT management and remote support platform trusted by IT teams and MSPs worldwide. This is a high-impact role that combines product strategy with cross-functional leadership to drive commercial outcomes for the business. Resolve is at a pivotal moment, evolving from a best-in-class remote access tool into a unified endpoint management (UEM) platform, distinguished by agentic AI capabilities and a zero-trust architecture. You'll lead this transformation with conviction — scaling growth efficiently, operating with significant autonomy, and representing Resolve at the executive level across GoTo.
Requirements
- 10+ years of product management experience, including 3–5+ years in a senior director- or VP-level role, ideally with P&L accountability.
- Experience scaling a B2B SaaS product through growth and change — not just managing a mature product.
- Background in IT management, endpoint management, or an adjacent enterprise infrastructure category (RMM, UEM, MDM, ITSM).
- Demonstrated ability to lead cross-functional teams toward measurable outcomes such as ARR growth, retention, and pipeline.
- Experience with AI/agentic product development, including agentic system design.
- MSP channel experience, with an understanding of the commercial and product dynamics of the managed services market.
- Comfortable presenting to executive and international audiences; able to work effectively across UK/European and North American time zones.
Responsibilities
- Define and drive the multi-year product vision, strategy, and roadmap for Resolve across RMM, MDM/UEM, remote access & support, helpdesk, ITAM, integrations, and the MSP channel.
- Lead the agentic AI strategy, positioning Resolve as a category-defining platform for AI-powered IT automation.
- Identify emerging trends and customer needs to guide product innovation and differentiation.
- Make prioritization decisions in a resource-constrained environment, balancing execution pace, technical debt, and strategic bets.
- Lead and grow a 15+ person product management organization across multiple geographies, building agentic AI capability and investing in team development.
- Partner with Sales, Marketing, Customer Success, and Engineering to deliver the roadmap and grow pipeline, win rates, and expansion in the mid-upper SMB and MSP segments.
- Own targets and track performance against plan — including ARR growth, net revenue retention, and bookings — surfacing risks and opportunities to leadership.
- Engage directly with customers and represent Resolve in executive forums, at industry events, and with key partners.
Benefits
- Comprehensive health benefits
- Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
- Tuition reimbursement and access to instructor-led and on-demand learning and development programs
- The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching
- Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
