VP of Post Collections

Capital Waste Services • Columbia, SC

1d

About The Position

About Capital Waste Services At Capital Waste Services (CWS) , we are committed to delivering reliable, customer-focused waste collection services across our communities. Our team members are the foundation of our success, and we pride ourselves on fostering a supportive, high-integrity work environment where people can grow and thrive.

Requirements

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field
• 10+ years of progressive experience in accounts receivable, billing, collections, or revenue cycle management
• 5+ years of executive or senior leadership experience
• Proven track record of improving DSO, cash flow, and AR performance in a multi-location environment
• Strong understanding of billing systems, ERP platforms, and financial reporting

Nice To Haves

• Experience in waste management, environmental services, utilities, or high-volume service industries
• MBA or advanced financial certification (CPA, CMA)
• Experience leading large, distributed teams across multiple markets

Responsibilities

• Provide enterprise-level leadership for all post-collection functions including billing, accounts receivable, and collections.
• Develop and execute a comprehensive post-collections strategy aligned with company growth and operational goals.
• Serve as the executive owner of cash flow performance, AR health, and revenue cycle optimization.
• Build and lead a high-performing, scalable organizational structure across multiple markets.
• Oversee the full lifecycle of receivables from invoicing through payment resolution.
• Drive initiatives to reduce aging balances, improve collection effectiveness, and accelerate cash conversion cycles.
• Establish KPIs (DSO, aging buckets, dispute resolution timelines, cash targets) and ensure consistent reporting across all locations.
• Implement data-driven strategies to identify high-risk accounts, trends, and operational inefficiencies.
• Ensure billing accuracy and consistency across all service lines and markets.
• Establish and enforce standardized billing, credit, and collections policies.
• Oversee resolution of complex billing discrepancies, service issues, and customer disputes in coordination with Operations and Customer Service.
• Drive continuous improvement of systems, workflows, and automation.
• Partner closely with: Operations leadership to resolve service-related billing issues, Customer Service to enhance customer experience and dispute resolution, Sales to align contract terms, pricing, and customer expectations, Finance for forecasting, reporting, and audit compliance.
• Ensure seamless communication between field operations and financial teams to remove barriers to payment.
• Monitor AR aging, cash collections, write-offs, and revenue leakage trends.
• Provide executive-level reporting and insights to senior leadership.
• Support forecasting, budgeting, and financial planning related to receivables and cash flow.
• Lead initiatives to improve financial visibility, reporting accuracy, and accountability.
• Ensure compliance with corporate policies, internal controls, and regulatory requirements.
• Oversee audit readiness and documentation related to AR and collections.
• Establish risk mitigation strategies related to credit exposure and delinquent accounts.
• Ensure ethical and compliant collection practices across all regions.
• Build, lead, and develop regional and corporate collections, billing, and AR teams.
• Establish clear performance expectations, KPIs, and accountability structures.
• Drive a culture of ownership, professionalism, and results-oriented performance.
• Mentor leaders and develop succession pipelines within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive