VP of Operations

Kenco•Chattanooga, TN

26d

About The Position

The VP of Logistic Operations directs all operational and strategic activities for assigned sites via strong partnerships with site leaders, internal business partners and key customer contacts. Acts as a liaison between the organization and client, manages all complex customer relationships, and is responsible for analyzing and identifying value-added services that match customer needs with solution selling. The position drives long range plans for customer sites to obtain optimum efficiency and economy of operations, while maximizing internal profits. Functions Identify new business opportunities and grow business revenues through expanded scope and margins through operational efficiencies with existing customer(s). Build a strong relationship with customer’s key contacts through listening and thorough understanding of customer’s environment and market differentiation. Develop, maintain and measure customer profile(s) with keen focus on proactive identification of business issues, opportunities, critical information flow, competitor environment, management review process(es), contract compliance, etc. Present complete proposals and value-add customer specific solutions that are scalable and in line with best-in-class concepts. Leads implementation of company programs, as well as all assigned site change management efforts. Reviews tactical aspects of business profile, indexes, KPI results and other data to up-sell additional solutions and drive operational improvements. Uses Lean Six Sigma tools to make decisions, improve operational efficiency. Coaches and develops personnel in Kenco operations, emphasizing training, leadership, project management and KOS (Kenco Operating System). Requires corrective action plans and accountability from the sites and all members of the leadership team. Establishes measurements that positively impact safety, quality and financial performance. Other applicable duties as assigned

Requirements

Bachelor’s degree required; M.B.A. preferred
10+ years’ supply chain management expertise required; prefer previous experience with ISO,FDA,DEA, FTZ or EPA regulations for some but not all sites.
Prefer Lean Six Sigma and/or Supply Chain certification or training
Understanding of supply chain strategies, inclusive on dedicated transportation.
Strong customer relationship skills; ability to balance and manage customers’ expectations while aligning with corporate goals.
Strong problem-solving ability, planning/organization skills, and decision-making ability.
Ability to communicate and articulate professionally, in both speech and writing.
Interpersonal influence skills
Ability to be flexible and adapt to changing priorities.
Understanding of and ability to control costs and growth.
Proactive approach to employee relations issues.
Detailed knowledge and grasp of financial practices and accounting.
Ability to set policy and procedures.
Ability to lead others effectively utilizing a team approach.

Nice To Haves

M.B.A. preferred
prefer previous experience with ISO,FDA,DEA, FTZ or EPA regulations for some but not all sites.
Lean Six Sigma and/or Supply Chain certification or training

Responsibilities

Directs all operational and strategic activities for assigned sites via strong partnerships with site leaders, internal business partners and key customer contacts.
Acts as a liaison between the organization and client, manages all complex customer relationships, and is responsible for analyzing and identifying value-added services that match customer needs with solution selling.
Drives long range plans for customer sites to obtain optimum efficiency and economy of operations, while maximizing internal profits.
Identify new business opportunities and grow business revenues through expanded scope and margins through operational efficiencies with existing customer(s).
Build a strong relationship with customer’s key contacts through listening and thorough understanding of customer’s environment and market differentiation.
Develop, maintain and measure customer profile(s) with keen focus on proactive identification of business issues, opportunities, critical information flow, competitor environment, management review process(es), contract compliance, etc.
Present complete proposals and value-add customer specific solutions that are scalable and in line with best-in-class concepts.
Leads implementation of company programs, as well as all assigned site change management efforts.
Reviews tactical aspects of business profile, indexes, KPI results and other data to up-sell additional solutions and drive operational improvements.
Uses Lean Six Sigma tools to make decisions, improve operational efficiency.
Coaches and develops personnel in Kenco operations, emphasizing training, leadership, project management and KOS (Kenco Operating System).
Requires corrective action plans and accountability from the sites and all members of the leadership team.
Establishes measurements that positively impact safety, quality and financial performance.
Other applicable duties as assigned

Benefits

Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days