VP of Mortgage Operations

Security National Mortgage CompanyTaylorsville, UT
Onsite

About The Position

As the Vice President of Mortgage Operations, you will play a crucial role in overseeing and optimizing all aspects of our mortgage operations department. This position requires a strategic leader with a deep understanding of mortgage lending processes, compliance requirements, and operational efficiencies. The successful candidate will be responsible for driving initiatives to enhance productivity, mitigate risk, and improve the overall customer experience.

Requirements

  • Minimum of 5-6 years of progressive leadership experience in mortgage operations within the financial services industry.
  • Strong Understanding of mortgage lending regulations, compliance requirements, and industry best practices.
  • Proven track record of successfully managing and leading teams in a fast-paced, deadline-driven environment.
  • Excellent analytical, problem solving, and decision-making skills, with keen attention to detail.
  • Exceptional communication, interpersonal, and stakeholder management skills.
  • Proficiency in Encompass and servicing software systems, as well as Microsoft Office Suite and other relevant tools.
  • Ability to thrive in a dynamic and evolving organization, adapting quickly to change business needs and market conditions.

Responsibilities

  • Provide visionary leadership and strategic direction for the mortgage operations department, aligning with the company's overall objectives and growth initiatives.
  • Develop and implement best practices, policies, and procedures to streamline mortgage operations, ensuring efficiency, accuracy, and compliance with regulatory requirements.
  • Lead, mentor, and inspire a high-performing team of mortgage operations professionals, fostering a culture of collaboration, accountability, and continuous improvement.
  • Identify opportunities for process optimization and automation within the mortgage operations lifecycle, driving initiatives to enhance operational efficiency and reduce cycle times.
  • Develop and maintain robust risk management frameworks to identify, assess, and mitigate operational risks associated with mortgage origination, underwriting, closing, and servicing activities.
  • Ensure adherence to all applicable regulatory requirements, including but not limited to, RESPA, TILA, TRID, HMDA, and fair lending laws, by implementing effective compliance monitoring and reporting mechanisms.
  • Establish and maintain relationships with third-party service providers, vendors, and partners, ensuring compliance with contractual obligations and service level agreements.
  • Implement key performance indicators (KPIs), metrics, and reporting mechanisms to monitor operational performance, identify trends, and drive data-driven decision-making.
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