VP of Engineering

Transform9•Birmingham, AL

2d•Hybrid

About The Position

Transform9 builds AI agents that answer every call for physician practices — scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works. Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast. About the role You'll lead engineering at a company whose product answers the phone for medical practices — meaning reliability, security, and speed of execution all matter at once. The entire engineering organization reports to you. You'll scale the team, own delivery, and set the technical and cultural bar for a platform that practices trust with their front door.

Requirements

10+ years in engineering with 5+ years leading teams, including managing managers
Scaled a B2B SaaS platform and team through rapid growth
Strong architectural judgment; hands-on enough to earn senior ICs' trust
Track record of building inclusive, high-accountability engineering cultures

Nice To Haves

Voice, AI/ML systems, or healthcare technology experience
Experience with security and compliance frameworks

Responsibilities

Lead and scale the engineering organization as we grow
Own delivery, quality, and reliability of the platform — our uptime is our clients' front door
Set architecture direction with senior engineers and make the big technical bets
Own the hiring bar, engineering process, and team health
Partner closely with product on roadmap, sequencing, and tradeoffs
Drive our security and compliance posture (HIPAA and beyond)
Manage engineering budget, tooling, and vendor decisions