The VP Mission Delivery is accountable for the manufacturing and delivery of Forterra products and hardware/system integrations to customers . He/she is responsible for the Scope, Schedule, Budget, and Quality associated with fulfilling customer contracts (and internal customer support needs). He/she is ultimately responsible for all aspects of planning and manufacturing processes in accordance with The Forterra Way including—but not limited to—requirement specification, bill of material development, material procurement, manufacturing, commissioning, delivery, and customer acceptance. Additionally, this role is charged with defining the margin target for each project, developing and managing budgets, assessing and managing risk, monitoring non-conforming costs, and managing cash flow and revenue planning. To meet or exceed customer expectations the VP Mission Delivery partners with VPs across all Forterra business segments and other cross-functional personnel prior to contract award to ensure a seamless transition from pre-sales to execution. This transition—completed in accordance with The Forterra Way (Business Management System) and—occurs no later than the Kickoff Gate of the Delivery Framework (Manufacturing Workflow). The VP Mission Delivery task organizes and leads multiple departments including Hardware Integration and Customer Success. The Mission Delivery Segment includes software engineers, mechanical engineers, manufacturing engineers, electrical engineers and designers, technicians, and various other subject matter experts that play important roles to ensure Forterra successfully delivers on contracts. He/she regularly reports on progress, financial health, risk management, schedule attainment, and quality metrics throughout the lifecycle of multiple projects and contracts. The VP Mission Delivery is a member of the Forterra Senior Leadership Team (SLT) and reports to the Executive Leadership Team (ELT). Mission Delivery speedily integrates solutions for internal customers and delivers high-quality solutions at scale to our external customers. Mission Delivery drives all hardware integrations for internal customer prototype and test assets needs. In addition, we ensure our technology is operational in the field through our Customer Success team.
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Job Type
Full-time
Career Level
Executive