VP, Loan Management

SitusAMC•Overland Park, KS

12d

About The Position

This role is responsible for the overall management of an assigned primary servicing function within Situs Asset Management (SAM) and will oversee daily operations and reporting obligations for our clients’ portfolios of commercial real estate loans. This position involves a high level of interaction and communication between management, SAM staff as well as clients and various 3rd parties.

Requirements

Bachelor’s degree; preferred field of study: real estate, finance/accounting, business or equivalent combination of education and experience
Minimum of 8+ years of industry and/or relevant experience, typically with 2+ years in an AVP level role or external equivalent
Experience in commercial real estate, cash management, loan servicing, escrow management preferred
High comfort level with use of various industry related software systems
Strong Excel skills
Ability to multitask
Strong attention to detail and accuracy
Strong communication skills (written and oral)
Strong analytical abilities, good judgment, strategic and process thinking
Detail oriented
High degree of professionalism
Ability to work as a team player
Pro-active approach to problem recognition and resolution

Responsibilities

Monitor workflow to ensure staff is adequately utilized
Manage research requests, supporting asset management team in addressing borrower, investor or 3rd party inquiries
Train new team members
Perform review of mortgage/deed of trust, loan agreement and/or commitment letter to determine servicing requirements as well as key requirements
Maintain visibility into the status of daily task assignments are prepared timely, accurately, is approved by proper personnel, distributed to the appropriate client personnel with all historical reporting maintained within our system of record for audit and historical purposed
Ability to work with Excel performing VLOOKUP, pivot, and other functions to understand and reconcile data
Raise potential issues to management timely (e.g., staffing, performance and/or servicing standard)
Identify performance trends and potential enhancements so such items can be analyzed and potentially incorporated into servicer’s process (e.g., servicing workflow enhancements, QC workflow enhancements, reporting automation, etc.)
Analyze and interpret legal documents associated with escrow administration
Review and approve procedures related to operations as assigned by senior management
Represent the company in resolving non-compliant issues through verbal and written communication with both internal and external parties
Periodically evaluate resources to ensure that specific goals and deadlines are achievable
Perform QC on completed product and communicate results to team members
Stay abreast of changes in industry standards
Such other activities as may be assigned by your manager