VP, Insurance Policy Platform Manager

Endurance Business Services • Conshohocken, PA

8d • Onsite

About The Position

Sompo has a unique opportunity for a VP, Insurance Policy Platform Manager to join our Information Technology team. This role offers an exciting opportunity to be part of a forward-thinking organization driving technological transformation in the insurance space. Location: This position will be based out of our Conshohocken, PA office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Requirements

• Bachelor’s or Master’s degree in computer science, Information Systems, or a related field.
• 10+ years of experience in IT, with 7+ years in Java-based enterprise application development and implementation.
• 5+ years of experience with Guidewire Policy Center development as a Technical Lead in end-to-end commercial policy products implementations.
• Strong knowledge of REST/SOAP APIs, object-oriented design, orchestration platforms, message queues, and event messaging.
• Expertise in web servers (Apache Tomcat), relational databases (SQL Server, Postgres), enterprise integration framework and developer tools.
• Proven experience in automating builds, deployments, and production support resolution using industry-standard tools.
• Familiarity with monitoring and logging tools to troubleshoot and resolve application performance issues.
• Demonstrated experience in the P&C insurance domain, with a preference for Commercial Insurance and Policy implementations.
• Guidewire Policy Center experience and certification required.
• Prior experience managing technical teams across onshore/offshore models.
• Strong organizational, priority management, and resource planning skills.
• Ability to manage critical projects, deliver results within budget and timelines, and articulate technical solutions to business stakeholders.
• Solid financial planning and budgeting skills.
• Proven ability to construct sound business plans and deliver measurable value for stakeholders.

Responsibilities

• Serve as the application owner for the Guidewire Policy Center platform, overseeing its architecture, delivery, performance, and scalability to support Policy Submission and transaction processing.
• Lead a high-performing development team in designing, developing, and delivering new Commercial Insurance products while ensuring system stability and availability.
• Expand Guidewire Policy Center expansion and adoption across all geographies.
• Explore and implement cutting-edge technologies, including advancements in Guidewire and AI integration, to enhance policy processing efficiency, reduce overhead, and improve business outcomes.
• Develop and enforce engineering standards around security, secure coding, logging, alerting, and automation.
• Lead efforts to identify and address production-related issues, including managing Major Incident events during business and non-business hours, ensuring quick resolution and minimal business impact.
• Troubleshoot availability and performance issues across multiple layers of deployment, including hardware, operating environments, networks, and applications.
• Partner with cross-functional teams, including Project Management, Business Architecture, Product, Operations, and Testing, to scope, plan, and deliver projects.
• Act as a key technical liaison for the Policy Center team, building strong relationships with business stakeholders, IT groups, and vendors.
• Oversee the maintenance, support, and enhancement of the Guidewire Policy Center ecosystem, including integrations with financial systems, claim systems, portals, third-party vendors etc.
• Oversee maintenance, support and enhancement of Policy forms generation for all Lines of Business.
• Ensure the platform operates in line with SLAs in production and non-production environments.
• Automate deployments to test and production environments using robust release pipelines to improve efficiency, traceability, and quality.
• Maintain and govern technical documentation, including architecture diagrams, integration diagrams, sequence diagrams, deployment diagrams, and production runbooks.
• Manage onshore and offshore teams, ensuring effective capacity planning, priority management, and adherence to development methodologies.
• Foster a culture of continuous improvement by mentoring team members and encouraging technical upskilling.

Benefits

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution
• Pharmacy benefits with mail order options
• Dental benefits including orthodontia benefits for adults and children
• Vision benefits
• Health Care & Dependent Care Flexible Spending Accounts
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children
• Company-paid Disability benefits with very competitive salary continuation payments
• 401(k) Retirement Savings Plan with competitive employer contributions
• Competitive paid-time-off programs, including company-paid holidays
• Competitive Parental Leave Benefits & Adoption Assistance program
• Employee Assistance Program
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager