VP Information Technology

BELLWETHER COMMUNITY CREDIT UNION • Manchester, NH

2d • Onsite

About The Position

At Bellwether Community Credit Union, we are driven by our mission to serve our members and community with integrity and innovation. As we continue to grow and evolve our technology capabilities, we are seeking a dynamic and experienced Vice President of Information Technology to lead our technology vision and operations. The VP of Information Technology is a senior leadership role responsible for the credit union's entire technology landscape — strategy, infrastructure, cybersecurity, data management, and digital transformation. You will serve as the designated Information Security Officer, Lead the IT Steering Committee, oversee systems integration, and partner directly with the SVP/COO to build and execute strategic and tactical technology roadmaps aligned with our organizational mission. We welcome candidates from outside the credit union world. If you bring deep expertise in regulated industries — financial services, healthcare, insurance, or similar — and a strong track record of technology leadership, we want to hear from you.

Requirements

• Enterprise Security & Regulatory Compliance Expertise: You have built and maintained security frameworks in highly regulated environments. Whether your background is financial services, healthcare, or another regulated sector, you can get up to speed quickly on NCUA, FFIEC, and GLBA requirements and translate compliance mandates into actionable IT policy.
• Strategic Technology Leadership & Executive Communication: You own the IT vision. You build multi-year roadmaps, manage sizable budgets, and speak clearly to boards and C-suites. You connect technology investments to business outcomes — and you make it look effortless - and you bring a clear, informed point of view on how AI can drive operational efficiency, improve the member experience, and strengthen our competitive position.
• Cybersecurity & Risk Management: You have led cybersecurity operations, managed incident response, and owned business continuity and disaster recovery planning. In a financial institution, protecting member data is paramount. This expertise must be ironclad — regardless of where you've built it.
• Digital Transformation & Modernization Track Record: You have led large-scale technology transformations — cloud migrations, system integrations, legacy modernization — while keeping day-to-day operations stable. Critically, you have hands-on experience evaluating and deploying AI and automation tools within an enterprise environment, whether for operational efficiency, data analytics, or enhanced member or customer experiences. We are actively modernizing, and we need someone who has been through this before and can lead the organization through it confidently.
• Vendor & Third-Party Risk Management: You know how to manage complex vendor relationships, negotiate contracts, and hold partners accountable to SLAs and security standards. Credit unions are heavily vendor-dependent, and your ability to assess and mitigate third-party risk is critical to our operational health.
• Bachelor's degree in an IT-related field required, advanced degree a plus.
• Minimum of 10+ years of IT leadership experience.
• Proven experience in a regulated industry — financial services, healthcare, insurance, or similar.
• Strong working knowledge of database functionality and ODBC-compliant reporting tools (Excel, Crystal Reports, SQL).
• Demonstrated ability to lead through ambiguity, manage competing priorities, and drive results in a fast-paced environment.

Nice To Haves

• Experience managing core banking systems or similar enterprise platforms is a plus but not required.

Responsibilities

• Lead, coach, and develop the IT team; conduct performance reviews and drive a culture of excellence and accountability.
• Develop, submit, and oversee the annual IT budget and manage the full technology lifecycle including contracts, hardware, and software.
• Oversee administration and maintenance of core systems — including core banking, mortgage, loan origination, and document imaging platforms.
• Manage network infrastructure including LAN, servers, PCs, and phone systems.
• Ensure robust data protection through user access controls, physical security, backup, and replication processes.
• Maintain and update IT-specific sections of the Business Continuity Plan.
• Collaborate cross-functionally with all departments to improve business processes through technology and innovative problem-solving.
• Serve as the designated Information Security Officer for the credit union.
• Ensure compliance with all BSA regulations and relevant financial industry standards.

Benefits

• We are a mission-driven organization where your work directly impacts the financial well-being of our members and community.
• You will have a seat at the leadership table, a team eager to grow, and the opportunity to shape the technology future of a forward-thinking credit union.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive