VP Healthcare AI

Eliza • Remote, US,

2d • Remote

About The Position

This role exists to build AI solutions for a healthcare system under pressure to evolve its core operating rhythms to meet today's landscape of AI capabilities. From delivering care to managing compliance to processing payments, there's a significant opportunity to transform how healthcare fundamentally operates. Specifically, we're going after a massive inefficiency and error problem in the industry: claims accuracy and decision velocity — the messy, high-stakes workflow layer where revenue cycle, clinical operations, and payer rules collide.

Getting this right takes someone who has lived in that mess. You know how a hospital actually runs — how claims move, where denials come from, how Epic is really used on the floor versus how it's drawn up on a slide. And you can pair that operational credibility with clear-eyed AI judgment: knowing what can be automated safely today, what demands real integration work, and where the risk sits before it becomes a client's problem.

This is also a role that sells and shapes, not one that advises from the sidelines. You'll be in the room with senior healthcare buyers — CFOs, revenue-cycle and clinical leaders — helping them see what's possible, scoping the work, and owning the engagement from first conversation through delivered outcome.

This is a rare opportunity to join Eliza at a pivotal stage — when the company is small enough that you'll have real impact and the market is moving fast enough that the work genuinely matters. You'll be operating at the frontier of one of the most consequential technology shifts of our time, in one of the most important industries: healthcare.

Requirements

• Deep healthcare ops credibility. 8+ years working inside complex healthcare implementations for large clients (at least 2 in a leadership role), with real fluency in revenue cycle management (RCM), claims and denials, and the messy workflow layer where clinical, financial, and payer systems meet. You understand how hospitals and insurers actually operate — not just the org chart.
• Epic fluency. Hands-on experience with Epic in production environments; bonus if you're certified in Resolute HB/PB and/or Tapestry. Equivalent depth in another major EHR/health-system platform considered.
• Ability to sell and shape solutions with senior buyers. A track record of partnering with senior healthcare stakeholders (CFOs, revenue-cycle and clinical leaders) to scope, shape, and win work — owning the commercial arc from first conversation to signed engagement, not advising from the side.
• Practical AI delivery judgment. Strong instincts for the right tool for the right use case, plus familiarity with LLMs, RAG, agentic/multi-agent frameworks, and prompt engineering. You can tell what's safely automatable today, what requires real integration work, and where the risk sits — and you make that call before it becomes a problem.
• HIPAA, regulatory, and data-security knowledge. Fluency with the compliance and data-protection realities of building in a regulated healthcare environment.
• Interoperability familiarity. Working knowledge of HL7 / FHIR and how healthcare data actually moves between systems.

Nice To Haves

• Certified in Resolute HB/PB and/or Tapestry.
• Equivalent depth in another major EHR/health-system platform considered.

Responsibilities

• Design and build Eliza's new healthcare practice from the ground up — while continuously improving how Eliza delivers, working with cross-functional teams of AI Product Managers and Forward Deployed Engineers.
• Shape and sell solutions with senior healthcare buyers: partnering with CFOs, revenue-cycle, and clinical leaders to define the problem, scope the work, and win the engagement — not just advise once it's sold.
• Make the practical AI delivery calls — what to automate now, what needs deeper integration, and where the clinical, compliance, and financial risk sits — and translate those calls into clear, compelling narratives clients trust.
• Own the full engagement arc from SOW creation to solutions delivery: challenge the status quo, experiment boldly, and bring new thinking to messy, real-world healthcare workflows.
• Manage competing priorities across the new healthcare practice and the broader business, without losing sight of what matters most.

Benefits

• Equity in a seed-stage company on a steep growth trajectory in one of the most important technology markets ever created
• A seat at the table — real influence over how this company is built
• Competitive base compensation with performance-based incentives tied to outcomes
• Healthcare coverage
• Retirement investment plans
• WFH stipend for home office setup
• The chance to work on genuinely novel problems with healthcare organizations navigating real AI transformation
• A high-caliber team that moves fast, trusts each other, and cares deeply about the work
• Flexibility in how and where you work, with opportunities for on-site client engagement when meaningful

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed