VP, Global Services

Fidelity Investments • Durham, NC

7d • Onsite

About The Position

The Global Services Leader is responsible for leading global payroll, immigration, relocation, and international assignment programs that support a diverse global workforce. This role drives strategy, governance, compliance, and operational excellence while delivering seamless employee experience across multiple countries. Working closely with Human Resources, Finance, Legal, Tax, Talent Acquisition, and external partners, the leader creates scalable and efficient programs that support business growth and workforce mobility. Success requires balancing global consistency with local compliance, while continuously improving processes, technology, and service delivery.

Requirements

• Extensive experience leading global payroll, mobility, immigration, relocation, or shared services operations.
• Knowledge of global payroll compliance, international mobility, immigration, tax, and employment regulations.
• Strong vendor management experience, including oversight of payroll, relocation, immigration, and tax service providers.
• Ability to build partnerships and influence stakeholders across Human Resources, Finance, Legal, Tax, and business leadership teams.
• Strong communication, problem-solving, and organizational leadership capabilities.
• Ability to drive controls and operational excellence, maintaining an audit-ready posture.

Nice To Haves

• Experience managing geographically distributed teams and developing leaders and individual contributors.
• Experience leading operational transformation, process automation, and service delivery improvement initiatives.

Responsibilities

• Leading global payroll, mobility, immigration, relocation, or shared services operations.
• Managing geographically distributed teams and developing leaders and individual contributors.
• Leading operational transformation, process automation, and service delivery improvement initiatives.
• Vendor management experience, including oversight of payroll, relocation, immigration, and tax service providers.
• Building partnerships and influencing stakeholders across Human Resources, Finance, Legal, Tax, and business leadership teams.
• Driving controls and operational excellence, maintaining an audit-ready posture.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed