VP Fulfillment

StordLas Vegas, NV

About The Position

The Vice President of Fulfillment is the strategic leader of Stord’s rapidly growing nationwide network of omni-channel fulfillment centers. In this role, you will hone a culture built on a foundation of safety and quality. You will establish and maintain best practices and own operational excellence for all Stord-operated facilities, and you will develop and implement cost savings initiatives while owning the comprehensive P&L for the fulfillment network.

Requirements

  • Successful career (10+ yrs) in FC and/or DC Operations leadership with at least 5 years of direct experience in multi-facility fulfillment center management positions with P&L responsibility.
  • Talent for lean systems thinking, comprehensive knowledge of business operations, and strategic planning skills, as well as extensive customer fulfillment, warehousing, and materials handling experience.
  • Provides leadership, direction, and coaching to the FC leadership team to successfully and effectively accomplish operational goals and attain optimum performance levels.
  • Assist the Executive team in planning, budgeting, financial, and mergers and acquisitions decisions to enable the organization to reach company goals and objectives.
  • Reinforce a culture of Safety for our fulfillment network with accountability for the realization of our safety principles throughout all operations and facilities.
  • Strength and a drive for continuous improvement in all aspects of operations including safety, quality, service, productivity, and overall operating costs.
  • Develop and nurture cross-functional relationships throughout Stord and supplier partners to achieve corporate goals and identify improvement opportunities.
  • Passion for metrics and measures of excellence.
  • Manage and monitor FC metrics, ensure all checks and balances are in place and operational to maintain the health and integrity of the business and our Team Members.
  • Proven track record of consistently delivering on KPIs
  • Experience in analyzing metrics and data-driven decision-making
  • Strong written and oral communication skills
  • Strong problem-solving skills

Responsibilities

  • Establishment and maintenance of a culture of safety and quality
  • Delivery of world-class SLA compliance across a broad omni-channel customer base
  • Comprehensive labor planning across all facilities
  • Comprehensive peak season planning
  • Collaboration with Solutions, Implementations, Industrial Engineering, Transportation and more in service of new customer launches and ongoing operations
  • Implementation and standardization of best practices network-wide
  • Evergreen focus on continuous improvement and cost-savings
  • Management and development of regional directors of fulfillment
  • Full ownership of the comprehensive first-party P&L
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