VP, Finance Governance - Issue Management Leader

Synchrony • Orlando, FL

3d • $110,000 - $185,000 • Hybrid

About The Position

The Finance Governance Issue Management Leader will be part of a relatively new first line of defense centralized team who are responsible for driving compliance with the Governance standards across the Finance organization. The standards include (but are not limited to) Issues, Incident Management & Customer Remediation, Risk & Control Self-Assessment, Enterprise Surveillance, Change Management and a variety of Monitoring and Reporting on risk and governance activities and results. Additionally, the successful candidate will be helping to drive the maturing of the new centralized operating model across Finance and supporting our Finance colleagues on that journey. The successful candidate for this role is an individual with strong Finance technical and risk management skills, great attention to detail, expertise in leading large group discussions and managing through influence as well as being an expert multi-tasker.

Requirements

• Bachelor’s degree in Finance or Accounting or related business field and 6+ years of experience in a regulated Financial Services organization, or in lieu of degree, 10+ years equivalent experience in a regulated Financial Services organization or External/Internal Audit within Financial Services practice
• 4+ years of experience in a governance related role
• Finance qualifications (e.g. CPA)
• Ability and flexibility to travel for business as required
• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of the Federal Deposit Insurance Act.
• Legal authorization to work in the U.S. is required.
• Will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

• 10+ years of experience in Governance, Risk and Control role which includes Issue Management responsibilities
• Internal or External Audit and/or first line risk and control experience
• Strong attention to detail and superior writing and editing experience and skills
• Ability to lead a small team, matrixed individuals and prioritize multiple workstreams
• Strong presentation, confidence and experience in leading large group meetings and presenting to Risk Committees
• Demonstrated great verbal and written communication skills and ability to work cross functionally to drive analysis and solutions
• Understanding of Finance systems & processes
• Demonstrated knowledge and understanding of relevant legislation, regulations, and policies
• Direct experience in a role requiring communicating with middle to upper management levels in a regulated environment
• Strong attention to detail, analytically minded, excellent documentation skills and effective multi-tasker
• Ability to manage multiple competing initiatives, drive process improvements and deliver results within deadlines with a focus on accuracy and attention to detail

Responsibilities

• Leading Issue, Incident Management & Customer Remediation across the Finance organization with ad-hoc initiatives in other governance activities.
• Enforcing a standard approach for issue documentation & challenging root cause and risk mitigation in accordance with Enterprise standards, data and trend analysis, assessing the impact of cross functional issues on Finance, monitoring issue status and reporting to Finance Leadership and second line and risk committees.
• Working with matrixed Governance representatives and Issue Coordinators across Finance as well a small central governance team of individuals, possibly having one direct report.
• Coordinating efforts with cross functional Issue Management Leaders and teams on cross functional and complex issues, managing and representing Finance’s input and views on ownership and support.
• Taking a project management role in coordinating stakeholders for analyzing new incident and issues to drive ownership and solutions.
• Taking ownership of monthly and periodic status reporting to Finance Management and second line of defense.
• Engaging in Issue Management, Incident and Customer Remediation forums to provide input and cascade outputs to Finance in respect of new and changing Enterprise requirements, exams and other initiatives.
• Supporting Finance to drive effective risk identification and management of compliance or operational risks and connect Governance programs outputs for ensuring that Self Risk Assessments and Monitoring & Reporting is complete.
• Establishing effective relationships with Operational Risk and Compliance second lines of defense who will be provided second line of defense challenge on issue ratings, action plans and risk mitigation across Issue Management.
• Coordinating the activities required to support various committees, ensuring applicable presenters are scheduled to speak as well as completed materials are provided to the appropriate committee coordinators.
• Supporting the development of Finance specific policy, procedures, job-aids and training as it pertains to the evolution of the team and activities.
• Supporting the delivery of webinars and training that build understanding and delivery within the Finance Function.
• Assisting with other governance responsibilities such Exam Support, Supplier oversight, Surveillance Testing and Quality Assurance work.
• Performing other duties and/or special projects as assigned.

Benefits

• Eligible for an annual bonus based on individual and company performance.
• Option to work from home near one of our Hubs or come into one of our offices.
• Inclusive culture where your individual skills, experience, and voice are not only heard – but valued.
• Community and passion intersect to offer a safe space to learn and grow through Employee Resource Groups (ERGs).

What This Job Offers

• Job Type: Full-time
• Career Level: Executive