VP, Enterprise Project Management Officer

Main Street Bank•Marlborough, MA

7d•$130,000 - $170,000•Hybrid

About The Position

The Vice President, Enterprise Project Management Officer will build Main Street Bank’s Project Management Office (PMO) from the ground up, bringing structure, prioritization, and accountability to regulatory, technology, and business initiatives across the Bank. Reporting to the Chief Operating Officer, the position will establish project governance, enterprise intake and prioritization processes, portfolio reporting, and a scalable project management framework. While building the PMO, the role will directly manage the Bank’s highest-priority strategic and cross-functional initiatives and serve as the lead project manager until additional project management resources are established. The position owns the enterprise project portfolio and works across business lines and support functions, including Retail, Commercial, Operations, Technology, Risk/Compliance, Finance, and HR. It prepares project and portfolio reporting for executive leadership and the Board and exercises substantial independent judgment in project, resource, risk, and prioritization decisions. The role is hybrid-eligible after successful completion of training and demonstration of proven abilities, with availability expected during core business hours and an agreed number of on-site days per week or month. The remote workspace must be dedicated, distraction-free, adequately lit for video calls, and supported by reliable internet. The position requires regular attendance, discretion with confidential information, and compliance with Bank policies, regulatory requirements, and risk controls. Work takes place in a general office environment with moderate noise, with occasional movement around the Bank and occasional local travel. Schedules may include early mornings, evenings, or weekends to meet the Bank’s needs.

Requirements

Bachelor’s degree in business, finance, information systems, or a related field.
At least 7 years of progressive project or program management experience.
Experience building or significantly maturing a PMO function.
Experience in banking, financial services, or another regulated industry.
Demonstrated experience presenting to senior executives and/or a Board of Directors.
Strong working knowledge of project management methodologies, including waterfall, Agile, or hybrid approaches, and portfolio-management tools.
Proven people-management experience or clear readiness to hire and lead a small team.
Demonstrated ability to lead teams, manage complex processes, and influence cross-functional stakeholders.
Ability to communicate and present information effectively to customers, managers, vendors, and employees; obtain cooperation across business lines and support functions; and respond to questions.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to read, analyze, and interpret documents such as financial statements, accounting-system reports, and Bank policies and procedures.
Ability to use judgment and discretion, follow Bank policies and procedures, and write correspondence to vendors.
Ability to handle confidential information and comply with applicable Bank policies, regulatory standards, and internal controls.
Smart phone to enable multi-factor authentication for access to Bank systems.
For remote work, a dedicated, distraction-free workspace with adequate lighting for video calls and reliable internet with sufficient bandwidth for Teams and other video calls.
Ability to meet the physical and work-environment demands of the role, including occasionally lifting or moving up to 10 pounds, frequently remaining stationary for more than 75% of the time, occasionally stooping and bending, and operating a computer for extended periods.
Ability to work schedules that meet the Bank’s needs, which may include early morning, evening, and/or weekend hours; occasional local travel may be required.

Nice To Haves

PMP, PgMP, or equivalent project/program management certification.
Experience standing up a PMO from scratch rather than only operating within an existing PMO.
Familiarity with bank regulatory project types, such as exam remediation, BSA/AML system implementations, and core conversions.
Working familiarity with business intelligence and data analytics practices.

Responsibilities

Build and establish the PMO, including its charter, governance, community-bank-appropriate project methodology, status reporting, and post-project review processes.
Directly manage key enterprise, strategic, and cross-functional initiatives and serve as lead project manager for the Bank’s highest-priority projects while the PMO is developing.
Create and operate a single intake process to evaluate, sequence, and resource technology, regulatory, product, facilities, and other initiatives against strategic priorities and capacity.
Manage the enterprise project portfolio by tracking initiative status, budgets, risks, and interdependencies, and escalating issues proactively.
Establish and facilitate steering committees for major enterprise and strategic initiatives, bringing sponsors and business-line stakeholders together to set direction, resolve escalations, and approve key decisions.
Partner with Technology and Data teams to evaluate, implement, and optimize PMO and portfolio-management tools, and oversee business use of those platforms.
Provide regular, clear portfolio and project status reporting to executive leadership, including a live bank-wide dashboard, and prepare portfolio and project reporting for the COO and Board.
Lead change management to help the Bank adopt new processes, systems, and ways of working alongside project delivery.
Manage vendor and third-party project engagements in coordination with Procurement/Vendor Management and Risk.
Partner with Risk/Compliance to ensure project delivery supports regulatory obligations.
Assist internal, external, and regulatory auditors by gathering requested materials for assigned engagements.
Use tools and systems to organize and complete work independently, recognize and resolve potential obstacles, manage deadlines, and create action plans when work is off track.
Handle sensitive and confidential information with discretion and follow Bank policies, core values, service standards, Bank Secrecy Act requirements, compliance procedures, and operational risk controls.
Maintain regular and consistent attendance, complete required training, and perform other similar or related duties as assigned.