VP, Enterprise Information Technology

New Relic•Chicago, GA

1d•Remote

About The Position

We are seeking a visionary VP of Enterprise Information Technology (EIT) to lead our unified technology mandate. This role is responsible for transforming fragmented operations into a scalable architecture and driving an AI-First strategy. The ideal candidate will move us from "building tools" to "orchestrating outcomes," ensuring operational reliability (Customer Zero model), rigorous compliance (FedRAMP/IL4), and fiscal efficiency aligned with the Rule of 40.

Requirements

15+ years of enterprise IT experience
10+ years leading teams, with multiple levels of management
Deep understanding of internal/external business contexts and the ability to map technical work to business outcomes.
Proven ability to break down silos, inspire execution, and get teams unstuck through ambiguity.
Ability to navigate cultural norms, influence stakeholders, and manage sensitive situations with diplomacy.
Ability to anticipate trends, manage risks, and communicate how technical priorities align with long-term company goals.
Willingness to "break glass" and disrupt the system to build something better, rallying the organization around the new vision.

Responsibilities

Architect and drive a strategy to eliminate the "Silo Tax," reduce technical debt, and centralize technical operations.
Implement the "Customer Zero" reliability model to ensure internal systems meet the same rigorous stability and monitoring standards as our customer-facing products.
Lead the organization's compliance efforts for internal tooling, specifically scaling and sustaining FedRAMP/IL4 requirements for those systems.
Drive resource allocation and cost optimization strategies that directly impact EBITDA margins and support Rule of 40 goals.
Manage and develop high-performing teams, mentor Directors, and foster a culture of cross-functional accountability and innovation.